Business Details
About
Pet Store
Visit your Southaven Pet Store located at 205 Goodman Road West for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,646 reviews
5 stars
858
4 stars
368
3 stars
204
2 stars
78
1 star
138
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; some report friendly and helpful service, while others mention rudeness and inattentiveness.
Grooming Services
Grooming services received significant criticism for poor handling and care of pets, with multiple customers expressing dissatisfaction.
Animal Care
There are serious concerns regarding the care of animals in the store, with reports of sick or poorly maintained pets, particularly in the fish and small animal departments.
Store Cleanliness
The store is generally reported as clean, but some customers noted disorganization and clutter in aisles.
Customer Service
While some customers praised the helpfulness of staff, many expressed frustration over long wait times and lack of assistance, particularly in the fish department.
- TGTodd GriffinNov 4, 20252.0Never had enough help or live feeder Mice.
- THTC HouserOct 19, 20255.0There seemed to be extra staff Saturday due to an event & everyone was very helpful.
- TCTiffany CranfordOct 16, 20252.0Out of 3 people working on Tuesday night......only 1 was helpful and she was new and still in training! The other 2 couldn't be bothered to help a customer. They lost a $400 sale because they didn't want to do their jobs.
- CSCarol SmithOct 15, 20251.0Every time I visit petco in Southaven Ms. The help is never in place. I actually hate to go inside that store. The service is about as poor as the animals look in there. I usually go to get fish. On October 14th 2025 will be the last time I go in that store. I had to go and fine help. The young lady snapped and said, "I'll get some one. So I waited about 10 min or more. So I approach her and said I guess you couldn't find anyone. So I left. This was around noon on that day. My fish they don't live long at all, because they don't take care of that place. No it's not my tank. Half the fish in there tank look sick or dead. It is so NASTY and JUNKY in there you don't want to buy anything. I sometimes drive to Popular ,across town. PLEASE HELP SOUTHAVEN COMMUNITY STORE. Very disappointed customer.
- CSChris SolaasOct 9, 20255.0Petco is a frequent stop as our house is the halfway home for neighborhood strays. We've had about 50 pets cycle through our home over the last 30 years, and whether a fish or lizard, cat or dog, we've been able to find litter, beds, clothes, toys, and tons of food, even specialty food, here. When one of our tabby cats had reached 19, we discussed end of life foods with them, and they recommended Purina Premium Pro Plus canned cat food, which pulled him back from death's door, and we had another two years with him. Here's a picture of our sweet longhair. I'll forever be grateful for the expert advice I received there. This Petco also has a grooming room, appointments only. Pets are welcome in the store, so you can even have them look at the stuff you are going to get them. Just make sure they are going to potty before they come. The floors are linoleum, but the staff and other customers would rather your fur baby not leave THAT kind of memory.
Frequently Asked Questions About Petco
Does the Petco Southaven location have a vet hospital?
No, Petco Southaven does not have a full-service vet hospital.
Does Petco Southaven offer vaccinations?
No, Petco Southaven does not provide vaccinations.
Does Petco Southaven offer curbside pickup?
Yes, curbside pickup is available at Petco Southaven. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Southaven Petco?
Hamster and guinea pig prices vary by location. Call your Southaven Petco at 6623497460 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Southaven sell dogs?
No, Southaven Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Southaven?
Petco Southaven is open Monday to Saturday from 9 AM to 9 PM, and on Sunday from 10 AM to 7 PM.
Does Petco Southaven have a veterinary hospital on site?
No, Petco Southaven does not have a full-service veterinary hospital.
Are vaccinations offered at Petco Southaven?
No, Petco Southaven does not provide vaccinations.
Does Petco Southaven offer curbside pickup for pet supplies?
Yes, Petco Southaven offers curbside pickup for eligible products, which can be selected on the product's detail page.
Can I find hamsters and guinea pigs for sale at Petco Southaven?
Prices and availability of hamsters and guinea pigs vary; please call Petco Southaven at 662-349-7460 for current information.
Does Petco Southaven sell dogs or cats?
No, Petco Southaven does not sell dogs or cats but partners with local animal welfare organizations to offer pet adoption through the Petco Love program.
What types of pet products and services does Petco Southaven provide?
Petco Southaven offers premium pet foods, expert training, grooming, and other pet supplies to support happy and healthy pets.
Are there nearby places to shop or dine after visiting Petco Southaven?
Yes, you can visit nearby shops like Five Below, Burlington, or food places such as Five Guys and Outback Steakhouse located nearby for a full day of shopping and dining.
How can I get to Petco Southaven using local transit or find nearby accommodations?
Nearby, you can find hotels such as Home2 Suites Memphis/Southaven and Candlewood Suites Memphis - Southaven for accommodation, making it convenient if you're visiting from out of town.
Are there wellness or recreational facilities near Petco Southaven where I can spend time with my family?
Yes, SafeSplash Swim School - Southaven provides swimming lessons and is a nearby sports and recreation venue, ideal for family activities after shopping at Petco.