Petco

4.2
490 reviews

About

Pet StorePet supply store
Visit your Madison Pet Store located at 175 Grandview Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
175 Grandview Blvd, Madison, MS
39110-7595, United States

Hours

Reviews

4.2
469 reviews
5 stars
292
4 stars
83
3 stars
37
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and willing to assist with finding products and providing advice.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including long wait times, poor handling of pets, and unsatisfactory results.

Animal Care Concerns

Some customers expressed serious concerns about the treatment and living conditions of animals in the store, leading to a loss of trust.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers mentioned issues with stock availability.

Customer Service

Mixed feedback on customer service experiences, with some praising the service while others reported unhelpful or rude interactions.
  • TC
    Tracmae Treasure Chest
    Nov 17, 2025
    5.0
    I went for mice and got them. The 55 location has been out for quite some time
  • DW
    Doug Wilson
    Nov 11, 2025
    5.0
    Apart from the parking being oriented (wrongly in my opinion) parallel vs perpendicular to the storefront, and across a planted median, it was relatively easy to get in and out of. They have a big selection of dog food.
  • HH
    Howard
    Nov 9, 2025
    5.0
    I love the fluffiness and texture of my puppy after her grooming always looks good and smells good
  • KG
    Katie Garcia
    Nov 1, 2025
    3.0
    Long line. Crowded parking lot for euch few stores. Staff was very nice and helpful.
  • CJ
    candace johnson
    Oct 25, 2025
    5.0
    I had found some specific fetch balls that I was looking for that I had found on clearance. They are perfect for my Ellie and I was hoping to find some more. I found one and also got a couple of King balls that we found too. A couple of the staff helped me dig through clearance bins looking for those balls. We found what I was looking for and I really appreciated the help.

Frequently Asked Questions About Petco

Does the Petco Madison location have a vet hospital?

Yes, Petco Madison has a full-service vet hospital.

Does Petco Madison offer vaccinations?

Yes, Petco Madison provides vaccinations.