Banfield Pet Hospital

4.1
227 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gulfport provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
15134 Crossroads Pkwy, Gulfport, MS
39503, United States

Hours

Reviews

4.1
226 reviews
5 stars
147
4 stars
25
3 stars
11
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a mix of experiences with staff, with some customers praising their kindness and compassion, while others report rudeness and unprofessional behavior, particularly at the front desk.

Quality of Care

Many customers appreciate the quality of care provided to their pets, highlighting the knowledge and compassion of the veterinarians and staff.

Wait Times

Several reviews mention long wait times for appointments and procedures, leading to frustration among customers.

Pricing Concerns

Customers frequently express concerns about high prices for services and medications, with some feeling that the value does not match the cost.

Mixed Experiences

Overall, experiences vary widely, with some customers expressing deep satisfaction and loyalty, while others report significant dissatisfaction and plans to seek care elsewhere.
  • GT
    Gracie Tillman
    Dec 1, 2025
    1.0
    Rudest vet i’ve ever been to. I’ve been taking my dog here for the last 5 years and just because I took him to a different vet because he needed stuff they told me they can’t sell me his simparica trio pill any longer. What a joke. I pay money for this place for my dog and they don’t care to serve me. The front desk hispanic lady sucks and she’s extremely rude and acts stupid. This place used to be good but it’s gone down hill. I don’t recommend it. Not to mention i always drive 40 minutes here and always have to wait forever in line.
  • MS
    Medical Marijuana Card Services
    Oct 18, 2025
    1.0
    Gulfport Ms -Bandfield Manager is very rude I will NEVER take my pet there.Try to complain to corporate but no response. I believe a diagnosis/med's are needed.
  • RH
    R Hatten
    Sep 26, 2025
    5.0
    PetSmart took very good care of my pet
  • TB
    Tanya Bryant
    Sep 15, 2025
    5.0
    The care team loves my pups like I do! The CVTs are great.
  • LW
    Lizzy Williams
    Sep 11, 2025
    4.0
    I like the fact that I feel safe for my pet by having Banfield, but I find that the price is a little high for the service. I recently cancelled my subscription but then within the same month started it again and they acted like I was a brand new customer that they had never seen before. It was only about 12 days from the cancellation to restart. When I brought my dog in I requested that they trim his nails and the trimming was done so poorly that I had to go home and complete the task. While there I was asked about his teeth cleaning and I said no because he had just had them done about 6 months before and yet they called me shortly after on the phone to tell me that they thought he needed a dental cleaning. (this was not the same person that I had talked to earlier). Although I think that they are pricey I still like the convenience of not having to find another vet, and I really would like to have the treatment that I pay extra for instead of paying and then having to complete it myself

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.