Petco

4.3
832 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Biloxi Pet Store located at 2406 Pass Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2406 Pass Rd, Biloxi, MS
39531, United States

Hours

Reviews

4.2
822 reviews
5 stars
500
4 stars
176
3 stars
58
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for being friendly, knowledgeable, and helpful, particularly in assisting with pet care and product selection.

Product Selection

The store offers a wide variety of pet supplies, though some customers noted occasional shortages and higher prices compared to competitors.

Customer Service

While many reviews highlighted excellent customer service, there were complaints about long wait times and insufficient staff during busy periods.

Cleanliness

The store is generally reported as clean, although some customers mentioned that certain areas, like fish tanks, could use more attention.

Grooming Services

Grooming services received mixed reviews, with some customers satisfied with the results while others expressed concerns about the handling of their pets.
  • MW
    Mary Jo Walsh
    3 days ago
    4.0
    The fellow at the checkout was VERY NICE!
  • BW
    Bree Williams
    Oct 31, 2025
    5.0
    Love shopping here!!!!!
  • NP
    Natalya Pearcy
    Oct 31, 2025
    5.0
    Very big selection of cat food ,litter and toys( I'm not sure about other animals & birds products)
  • JP
    John Lestrade Take Two Video Pro
    Oct 20, 2025
    5.0
    Friendly and knowledgeable staff. On of the staff members helped us pick out snacks for our golden doodle. Cheers
  • RR
    Rwd
    Oct 4, 2025
    1.0
    Dead fish in nearly every tank. No way i was going to buy my fish here. Occasional deaths happen but I’ve never seen a pet store with that many dead fish. Employees are almost non existent. I feel like there’s 2 people working at any given time and if there’s other customers in there, good luck getting helped. I took the extra 15 minute drive to Petsmart for my fish and they at least have enough employees to help you and run the store efficiently.

Frequently Asked Questions About Petco

Does the Petco Biloxi location have a vet hospital?

No, Petco Biloxi does not have a full-service vet hospital.

Does Petco Biloxi offer vaccinations?

No, Petco Biloxi does not provide vaccinations.