Vetco Total Care

Reviews

• NB

  Nikki Brown

  Jan 13, 2026
  5.0
  They took very gentle care of my cats who are 16&15 years old and I will definitely be taking all my pets to them
• JM

  Jessica Maxey

  Dec 9, 2025
  5.0
  Everyone explained everything very well. I was extremely happy with our visit.
• CG

  Charlie Giraud

  Nov 11, 2025
  5.0
  The staff were excellent
• JK

  Jamie King

  Nov 4, 2025
  1.0
  I brought my leopard gecko (Cracker) here at the beginning of 2025 due to an upper respiratory infection and moth rot. I addressed both issues with the vet but was only sent home with medication for the respiratory infection. I noticed that one of his eyes was consistently gouped up with discharge and crusties and his mouth rot was more pronounced. A few weeks later I called and asked for a recheck, in which they did not honor, so I scheduled another exam through them and payed full price. I was sent home with no medications. I was told that in time the eye would be fine and to keep it clean from any debris and that he was not concerned with the mouth rot. I noticed Cracker wasn’t doing good and called again to try and get a recheck at a discounted price since I had brought him twice over the same issues and was told that since I wasn’t satisfied with their care I should find someone else to look at him. I spoke to one of petcos managers about the situation at hand and was told that “maybe it was his time”. I had spent $250+ on Cracker to be seen by them. Trusted them with my beloved 13 year old pet leopard gecko. All for him to die. I miss him very much. I have had him since I was a child. Trusted a well known place to help me with him but instead got turned away after their negligence. Do not bring your exotics here. They are a corporate, Monty hungry office that don’t value the people or animals that come into their office. I since then have made a report to the BBB and have been playing phone tag with the vet that over sees this location. Trying to come to a resolution of what happened. I have left my email, phone number as well as hours that I am available to talk before or after school and work. But not much of an effort has been made. I am extremely disappointed in the service that they have to offer.
• AH

  Amy Hunt

  Aug 24, 2024
  5.0
  I always appreciate going to Vetco. I have a geriatric dog with arthritis, and she's treated like royalty. Appointments are always efficient and simple. They've taken such good care of her and keep her healthy at 15!

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