Business Details
About
Pet StorePet supply storePetco
Visit your St Charles Pet Store located at 6137 Mid Rivers Mall Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,014 reviews
5 stars
565
4 stars
230
3 stars
104
2 stars
35
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the grooming and fish departments.
Grooming Services
Grooming services received mixed reviews, with some customers expressing satisfaction while others reported poor experiences and unprofessional handling of pets.
Product Availability
Customers noted a good selection of products, especially for fish, but some expressed disappointment with the limited availability of cat supplies and frequent stock issues.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including rude staff interactions and inadequate responses to complaints.
Store Condition
Feedback indicated that the store was sometimes cluttered and had cleanliness issues, with some customers reporting unpleasant odors.
- MWMary Ellen Wurth1 day ago5.0Very helpful staff and reasonable prices!!
- ELErin LawrenceJan 3, 20265.0Loren did a AMAZING job with my 9 1/2 month old King Charles Cocker Spaniel. Which I KNOW was a challenge. She's a good girl, but FULL of energy. Bella came back home looking BETTER than the "Groomer" I've been taking her to EVER did, and it doesn't break the bank!! THIS is my new groomer as far as I'm concerned. Thanks Loren, and we will see you on Valentines Day 💝 She makes it hard to take pics, but she's gorgeous 😍
- MSMackenzie S.Dec 27, 20251.0My mom went in to this location looking to get a fish. The service she received was absolutely terrible. Ali in the fish department was gonna refuse her a fish because it got up to 6 inches as an adult and my mom was looking for something that was bigger already. My mom wasn't being listened to by the employee when discussing her needs for her fish tank. Do not recommend going here for fish for fear they will try to deny selling it to you
- SFSherry FDec 14, 20255.0The employees were so friendly and helped socialize my puppy with joy and encouragement. They were knowledgeable on the events, sales and products, which helped me use the time wisely.
- DMDawn MorrisDec 13, 20255.0Great store. Lots of help. Stocked with what I was looking for and then some.
Frequently Asked Questions About Petco
Does the Petco St Charles location have a vet hospital?
Yes, Petco St Charles has a full-service vet hospital.
Does Petco St Charles offer vaccinations?
Yes, Petco St Charles provides vaccinations.
Does Petco St Charles offer curbside pickup?
Yes, curbside pickup is available at Petco St Charles. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at St Charles Petco?
Hamster and guinea pig prices vary by location. Call your St Charles Petco at 6364470600 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco St Charles sell dogs?
No, St Charles Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco store located in St Charles Mid Rivers?
The Petco store is located at 6137 Mid Rivers Mall Dr, St Charles, MO 63304-1101.
What are the operating hours of Petco St Charles Mid Rivers?
Petco is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Petco St Charles offer veterinary services?
Yes, Petco St Charles has a full-service vet hospital and provides vaccinations for pets.
Can I get curbside pickup or same-day delivery at Petco St Charles?
Yes, Petco St Charles offers both curbside pickup and same-day delivery services.
Does Petco St Charles sell dogs and cats for adoption?
Petco St Charles does not sell dogs or cats, but through the Petco Love program with local animal welfare organizations, you can adopt pets at this location.
What types of pet supplies and services are available at Petco St Charles?
Petco offers premium pet foods, grooming, training, vaccinations, and other pet care products and services.
What nearby pet training options are available around Petco St Charles?
Petco Dog Training is nearby, providing expert training services which complement the products and services offered at Petco St Charles.
Where can I find nearby veterinary clinics close to Petco St Charles?
Nearby veterinary clinics include Vetco Vaccination Clinic, Vetco Total Care Animal Hospital, THRIVE Affordable Vet Care, and VETCO Vaccination Clinic at PETCO.
Are there any dining options near Petco St Charles for a meal before or after visiting?
Yes, nearby dining options include Golden Oak Pancake House - St. Peters, Hibachi Boy (Japanese and Asian cuisine), Super Suppers (American restaurant), Nothing Bundt Cakes, and Yogurt World for desserts and smoothies.
Does Petco St Charles accommodate customers with disabilities?
Yes, Petco St Charles has wheelchair accessible entrances, parking, restroom facilities, and offers various accessible services for customers with disabilities.