Petco

4.0
710 reviews

About

Pet StorePet supply storePetco
Visit your St Charles Pet Store located at 2109 Zumbehl Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2109 Zumbehl Rd, St Charles, MO
63303-2724, United States

Hours

Reviews

4.0
703 reviews
5 stars
375
4 stars
147
3 stars
73
2 stars
34
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although there were several complaints about unprofessional behavior and poor service in the grooming department.

Store Cleanliness

Numerous reviews highlighted issues with cleanliness, particularly in animal enclosures and fish tanks, with some customers describing the store as filthy.

Grooming Services

Grooming experiences were mixed, with some customers expressing satisfaction while others reported unprofessional handling and poor results.

Product Availability

Customers noted a good variety of pet supplies, but there were frequent complaints about stock issues and pricing discrepancies.
  • CC
    cm4tr1x
    Jan 2, 2026
    4.0
    Great deals and always has what you need in stock. Employee are very helpful. Freshwater and saltwater fish available
  • SV
    Sean Vomund
    Dec 26, 2025
    5.0
    Very friendly. Not crowded. Helped me find what I needed
  • CG
    Clay Gerling
    Dec 19, 2025
    5.0
    Anyone with a pet should appreciate this store. Always have the best experience at any petco
  • AK
    A Kapler
    Nov 26, 2025
    5.0
    Had exactly what I as looking for - and will be back when the new tank is ready to move into.
  • RC
    Robin Coffey
    Nov 7, 2025
    3.0
    Took my dog to get a bath and brush for the first time at Petco. Im not happy with the pricing. I booked appt on line. When I dropped him off we discussed extra fee for trimming nails and she asked me about "pretty face and feet" but didnt state price. Upon picking up my dog a "long haired dog" adjustment was made to the initial bath and brush. Yes my dog is a goldendoodle - that is clippered SHORT for entire body and shaved underneath with a mohawk and lion tail. You should not be charging extra when a long haired dog has a short hair cut. Also you seriously dont include cost of shampoo in with your price quotes?!?! That is VERY misleading. He didnt even smell good/clean like he does after bath at other places. Also the cashier in the store was beyond unprofessional. with cusomer in fron of me she kept looking at her watch and talking about people texting her. When I asked to keep the paper from grooming showing cost per item she said " yeah sure I put my two weeks in already anyway. my last day is Nov 21/22." so you arent losing anything with her leaving your business.

Frequently Asked Questions About Petco

Does the Petco St Charles location have a vet hospital?

No, Petco St Charles does not have a full-service vet hospital.

Does Petco St Charles offer vaccinations?

Yes, Petco St Charles provides vaccinations.