This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day CarePet Boarding ServiceKennelPet GroomerPet Sitter
At Hounds Town St. Charles, everything we do, we do for the dogs. All day, fully interactive play is included in every stay. This allows your dog to engage with their furry friends in a disruption-free, natural pack environment. After a full day of play, your pup is sure to be tired and happy. And that's our promise to you: a Hounds Town hangover!
We welcome dogs of any size, breed, age or ability. Our affordable pet care services include doggie daycare, overnight dog boarding, and pet spa services. We provide cat boarding, too! Visit our website or call today to book your no-cost temperament evaluation and get a free week of daycare!
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.