Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
I like this place is very clean. They very considerate of my pet and I am very satisfied and so is Antia my pretty dog
SK
Suad Khalil
Nov 1, 2025
1.0
There is a reason they offer “free first visit”. They’re not a smart office. My dog came in with a kennel cough, very clear kennel cough. They diagnosed him with allergies… although he has had a history of allergies, the doctor should be experienced enough to differentiate the two. He was NOT licking his paws that day - the day prior - or in the moment but was coughing… in the end, they wanted to charge us nearly $800 for a “allergy diagnosis” and we knocked it down to $130 (just paying for medication for what he is being diagnosed for) and NOTHING CHANGED. He is worst than before. Barely barking, barely has energy. He will not see this clinic again.
MR
Mia Rich
Oct 22, 2025
5.0
Dr. Dean and Dr. Wischmann are great! Both are attentive and take time during the appointment to listen and explain. I also appreciate that the clinic gets us in quickly when we need an appointment and takes time to talk over the phone when we need advice. Highly recommend!
JR
Julie Runyan
Oct 20, 2025
5.0
I went to this hospital
Because I adore Dr. Sita! Kindest, most wonderful person. He truly cares about your pet.
Banfield was amazing. All the staff were awesome!
GE
Greatest Ever
Oct 10, 2025
3.0
Overall I had a good experience with this location, but I am very dissatisfied how the receptionist responded to my concern. My puppy had been coming here since she was 4 weeks ago, got all of her shots and surgeries here and recently she was killed by a car within walking distance of this location. I came here for help right after it happened and asked if someone could help me move her body from the middle of the street and the woman responded “I mean you can’t do it”. I was in shambles and obviously couldn’t do it alone and would have appreciated someone’s help.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What services does Banfield Pet Hospital offer for pet health?
Banfield Pet Hospital provides preventive care including vaccinations, dental cleanings, parasite control, nutritional and behavioral counseling, comprehensive exams, spay/neuter services, end of life care, microchipping, and DNA testing.
What are the hospital hours for Banfield Pet Hospital in St Louis Southtown?
The hospital is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital require appointments?
Yes, Banfield Pet Hospital requires appointments for visits.
Is emergency veterinary care available at Banfield Pet Hospital?
No, Banfield does not provide emergency care services. However, during hospital hours they can give urgent care advice and referrals. Outside hospital hours, please contact a local emergency hospital.
Can I get veterinary care advice online from Banfield?
Yes, Banfield clients with an Optimum Wellness Plan can access general pet care advice and triage support 24/7 via Vet Chat through the Banfield app.
What precautions is Banfield Pet Hospital taking for safety during COVID-19?
Banfield is encouraging drop-off visits, increasing cleaning protocols, and offers 24/7 telehealth service through Vet Chat on their app to keep pets and people safe.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or through the Banfield app, which is available on both iOS and Android.
What nearby places can I visit around Banfield Pet Hospital?
Near Banfield Pet Hospital, you can visit Walmart for shopping, Old St Louis Chop Suey for dining, or use Chippewa Southtown transportation services to help you reach the hospital conveniently.
Are there mobile phone stores near Banfield Pet Hospital for device needs?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer, Verizon, and Russell Cellular, which can assist with telecommunications needs.
What other pet-related services are available near Banfield Pet Hospital?
PetSmart, located nearby, offers pet products and services and can complement the veterinary care your pet receives at Banfield.