Petco

4.3
781 reviews

About

Pet StorePet supply storePetco
Visit your Springfield Pet Store located at 3333 South Glenstone Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3333 S Glenstone Ave, Springfield, MO
65804, United States

Hours

Reviews

4.3
773 reviews
5 stars
499
4 stars
151
3 stars
53
2 stars
22
1 star
48

What are people saying?

AI-generated from recent customer reviews

Animal Care

Multiple reviews highlighted poor conditions for animals, including dead or sick animals and inadequate husbandry practices.

Staff Performance

Customer experiences with staff were mixed; while some praised their friendliness and helpfulness, others reported unhelpful or rude service.

Grooming Services

Grooming services received both positive and negative feedback, with some customers satisfied with the results while others reported injuries to their pets.

Store Cleanliness

The store's cleanliness was noted positively by some, but others described it as messy and poorly stocked.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over discontinued items and expired products.
  • JF
    Jennifer Friedel
    Dec 30, 2025
    1.0
    I got a 500 count of giant Mill worms. And there was at least 40 of them dead. If who ever puts them on the shelves need to take the plastic off the lid so maybe they can get some air. This happens ever time I get worms. I'm about to go somewhere else.
  • LP
    Lina Pilchard
    Dec 28, 2025
    1.0
    Some of the employees seem really sweet, but the management takes awful care of the animals. I've personally seen them keep reptiles in conditions that will kill them or stress them to the point they won't live a full life and packages of live isopods or crickets where every single one in the pack is dead from lack of water. Everything in there seems miserable. Also, good luck getting help. I've seen half a dozen cars in the employee part of the parking lot and only one person actually on the floor taking care of a line of customers.
  • SH
    Savannah Hampton
    Dec 13, 2025
    1.0
    Bought a ball python here and she has mites. I’m so miffed, and don’t understand that handlers who see these pets every day can’t make sure they don’t have pests or parasites. The poor thing was probably covered for weeks. And if she has them, it’s certain every other snake in the vicinity have them. Horrible husbandry.
  • MM
    Michael
    Dec 10, 2025
    5.0
    We adopted two of the most adorable kittens today. Alex was helpful and made the process incredibly easy and we are very thankful to add two new members to our family. Incredibly happy with these two boys. Very playful and you can tell they are not timid or bashful and have no issues with us playing with them at all.
  • CF
    Chey aka Alec Foster
    Dec 2, 2025
    1.0
    𝙱𝚘𝚝𝚑 𝚖𝚎 𝚊𝚗𝚍 𝚖𝚢 𝚠𝚒𝚏𝚎 𝚑𝚊𝚟𝚎 𝚐𝚘𝚝𝚝𝚎𝚗 𝚊 𝚑𝚊𝚖𝚜𝚝𝚎𝚛 𝚏𝚛𝚘𝚖 𝚝𝚑𝚒𝚜 𝚜𝚝𝚘𝚛𝚎 𝚊𝚋𝚘𝚞𝚝 𝟸 𝚖𝚘𝚗𝚝𝚑𝚜 𝚊𝚐𝚘 𝚊𝚗𝚍 𝚜𝚑𝚎 𝚙𝚊𝚜𝚜𝚎𝚍 𝚊𝚠𝚊𝚢. 𝚃𝚑𝚎𝚢 𝚍𝚒𝚍 𝙽𝙾𝚃 𝚝𝚎𝚕𝚕 𝚞𝚜 𝚊𝚋𝚘𝚞𝚝 𝚑𝚎𝚛 𝚋𝚎𝚒𝚗𝚐 𝚜𝚒𝚌𝚔. 𝚆𝚎 𝚊𝚕𝚜𝚘 𝚓𝚞𝚜𝚝 𝚐𝚘𝚝 𝚊 𝚗𝚎𝚠 𝚏𝚎𝚖𝚊𝚕𝚎 𝚏𝚛𝚘𝚖 𝚝𝚑𝚒𝚜 𝚜𝚊𝚖𝚎 𝚎𝚡𝚊𝚌𝚝 𝚜𝚝𝚘𝚛𝚎 𝚘𝚗 𝟷𝟸/𝟶𝟷/𝟸𝟻 𝚊𝚗𝚍 𝚜𝚑𝚎 𝚝𝚘𝚘 𝚑𝚊𝚜 𝚠𝚎𝚝-𝚃𝚊𝚒𝚕. 𝙸 𝙳𝙾 𝙽𝙾𝚃 𝚁𝙴𝙲𝙾𝙼𝙼𝙴𝙽𝙳 𝙶𝙾𝙸𝙽𝙶 𝚃𝙾 𝚃𝙷𝙸𝚂 𝚂𝚃𝙾𝚁𝙴 𝙵𝙾𝚁 𝙰 𝙷𝙰𝙼𝚂𝚃𝙴𝚁! 𝚄𝚗𝚕𝚎𝚜𝚜 𝚢𝚘𝚞 𝚠𝚊𝚗𝚝 𝚊 𝚜𝚒𝚌𝚔 𝚑𝚊𝚖𝚜𝚝𝚎𝚛. 𝚃𝚑𝚎 𝚏𝚒𝚛𝚜𝚝 𝚙𝚑𝚘𝚝𝚘 𝚒𝚜 𝚝𝚑𝚎 𝙷𝚊𝚖𝚜𝚝𝚎𝚛 𝚠𝚎 𝚐𝚘𝚝 𝚝𝚑𝚎 𝚏𝚒𝚛𝚜𝚝 𝚝𝚒𝚖𝚎 𝚠𝚑𝚘 𝚙𝚊𝚜𝚜𝚎𝚍 𝚊𝚠𝚊𝚢 𝚊𝚗𝚍 𝚝𝚑𝚎 𝚂𝚎𝚌𝚘𝚗𝚍 𝚙𝚑𝚘𝚝𝚘 𝚒𝚜 𝚝𝚑𝚎 𝙷𝚊𝚖𝚜𝚝𝚎𝚛 𝚠𝚎 𝚓𝚞𝚜𝚝 𝚐𝚘𝚝 𝚕𝚊𝚜𝚝 𝚗𝚒𝚐𝚑𝚝 𝚘𝚗 𝟷𝟸/𝟶𝟷/𝟸𝟻 𝚠𝚑𝚘 𝚗𝚘𝚠 𝚑𝚊𝚜 𝚠𝚎𝚝-𝚃𝚊𝚒𝚕

Frequently Asked Questions About Petco

Does the Petco Glenstone location have a vet hospital?

No, Petco Glenstone does not have a full-service vet hospital.

Does Petco Glenstone offer vaccinations?

Yes, Petco Glenstone provides vaccinations.