Petco

4.1
911 reviews

About

Pet StorePet supply store
Visit your St Joseph Pet Store located at 5201 N. Belt Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5201 N Belt Hwy, Saint Joseph, MO
64506, United States

Hours

Reviews

4.1
905 reviews
5 stars
500
4 stars
203
3 stars
97
2 stars
40
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported rude interactions.

Product Availability

Customers expressed frustration over limited stock and availability of specific pet products, particularly pet diapers and fish.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude employees and long wait times for assistance.

Store Cleanliness

Feedback indicated that the store was often messy and disorganized, with pallets blocking aisles and empty shelves.

Pricing Concerns

Customers noted that prices were high and expressed dissatisfaction with additional charges for bags.
  • MM
    Misty Moore
    Oct 29, 2025
    5.0
    Love ❤️ our dino!!
  • KW
    Ken “WY-FAB” Wyckoff
    Oct 23, 2025
    5.0
    Very nice staff. Very helpful.
  • DL
    Deana Lake
    Oct 11, 2025
    5.0
    The staff are so friendly and jump to help everyone. Love shopping there
  • CO
    Corinna O
    Oct 3, 2025
    3.0
    5 stars to the tall man who was so kind to me, he helped me find diaper wraps for my cat who has a big tumor and ruptured, and not only directed me to them but listed to me and help find the size I needed. He did his best with what they had and wished he could help me more. Unfortunately the reason I'm only giving 3 stars is because they were out of small, and medium pet diaper wraps and only had extra small, and large pet wraps. So I had to go for the large wraps and for only 12 diapers for $27.00+ dollars is totally crazy and I had to have them and unfortunately they are way to big and out of money. For a petco you would think they would be well stocked. My sasha is my everything and her little time left i need to make her comfortable and still be able to cuddle and not worry about the tumor leakage i had to go with the bigger size and was disappointed with the choices I had with petco so please stock more choices of wraps for cats, especially for mammary glad cancer, not just doggy diapers and wraps.
  • SG
    Sara Gasper
    Sep 15, 2025
    3.0
    I normally have a good experience at Petco but today I went in with my sister who was in town and our kids and she was looking at a snake and a spider and the guy who helped us was really rude. He wanted to let her know about the spider she was wanting and she just said that she knew all about them because she already had two of them and was interested in another one. So he said he was denying the sale because he didn’t like the was she was and then he acted like he was gonna do it and then denied it again. And was really rude and when he walked away he told another employee that he was denying the sale for the snake too. I go there a lot but I think I’ll spend my money at PetSmart instead

Frequently Asked Questions About Petco

Does the Petco St Joseph location have a vet hospital?

No, Petco St Joseph does not have a full-service vet hospital.

Does Petco St Joseph offer vaccinations?

Yes, Petco St Joseph provides vaccinations.