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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
When you need petcare for your dog or cat that’s right around the corner from your Richmond Heights home or business, choose Banfield Pet Hospital. For general services such as vaccinations, microchipping, or the occasional scrape, scratch, or sting, our vet clinic is ready to help with your petcare needs.
You can find us just north of Interstate 64 in St. Louis’s Richmond Heights suburb at the corner of Big Bend Boulevard and Clayton Road. Whether it’s a drop-off appointment while you run errands at Richmond Center or a quick follow-up visit, our location in Richmond Heights makes getting general petcare simple.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
177 reviews
5 stars
128
4 stars
12
3 stars
3
2 stars
7
1 star
27
- BFBobby FrymireNov 9, 20255.0Took our short hair cat Buddy to get neutered.. the staff here are amazing, and they truly love their patients. Thank you guys for taking such good care of my little fur baby!
- WFWilkinson FamilySep 27, 20251.0Banfield Richmond Heights charges a premium for routine veterinary care, which we were happy to pay because we assumed that we would get what we paid for. We were wrong. The ongoing care was mediocre at best - they were constantly coming up with excuses not to perform basic routine parts of his periodic exams. Most recently, they overlooked a serious case of double pneumonia in my young healthy dog. We visited twice and called more times than I can count. At one point, their phones were just not working at all and so I had to call another location who promised to text the office manager and told me to expect a call back. Crickets. No one is perfect and sometimes doctors miss things. They can’t be infallible. But I strongly believe this error (that could have caused my dog his life) resulted from lack of diligence and communication. We obviously will not be back.
- AEAnnie EarlysmithSep 10, 20255.0The best Banfield in the STL area! I used to go to a different Banfield but I had to do a last minute appointment here a few years ago. They were so kind that I immediately made this our primary vet! The staff goes above and beyond to take care of my dogs! They are great at answering questions and never try to “oversell” you on anything. Also they work seamlessly with chewy for prescriptions which is a big bonus!
- ABAngela BrooksSep 10, 20255.0I love the entire team. Everyone treats your fur baby like their own. If looking for a place to treat your baby with love and care choose Richmond Heights,MO location.
- MSmercedes sifontesSep 4, 20251.08/25/25: I took my puppy Luna to the Brentwood Banfield location because she had been puking for the past 2 days, she got prescribed antibiotics and nausea medication but she wasn't holding any of it down as she continued puking. 8/27/25: I brought her in to the Richmond Banfield location for another GI exam at an in-office visit. She hadn't eaten in 2 days, lost 1 lb and she was still puking. Upon examining her, Dr. Amy L Kern said she was "just a picky eater" and sent us home. 8/28/25: still puking and not eating, I took her to the Banfield location in Brentwood again and they did X-rays (it's been a week and I'm still waiting for the radiologist report) but Dr. Megan Taylor couldn't figure out what she had either. 8/29/25: I brought her to the ER in VSS in Manchester where they requested the Banfield records and clearly noticed she had an obstruction. She ended up needed an emergency surgery. Needless to say I won't be renewing her Banfield Petcare package.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet services does Banfield Pet Hospital provide?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, end of life care, and DNA testing.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals. Outside of hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or app. Drop-off, in-room, and virtual appointments are available depending on your needs.
What are the operating hours for Banfield Pet Hospital in Richmond Heights?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and certain holidays.
Is Banfield Pet Hospital accessible for people with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes all clients including the LGBTQ community.
What is the Optimum Wellness Plan offered by Banfield?
It is an annual preventive care plan including exams, vaccines, diagnostics, dental care, and nutrition consultations. Plans renew annually unless paid in full at enrollment.
Are virtual veterinary consultations available at Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage through Vet Chat™ on the Banfield app.
What nearby places can I visit around Banfield Pet Hospital in Richmond Heights?
Near Banfield, you can visit New Balance St. Louis for shopping, Orange Leaf Frozen Yogurt for a treat, or Einstein Bros. Bagels for a meal. These locations can be convenient for running errands before or after your pet's appointment.
How can nearby transit or local centers help me reach Banfield Pet Hospital?
Banfield is located just north of Interstate 64 at the corner of Big Bend Boulevard and Clayton Road, near Richmond Center. This makes it easy to access by car and allows for convenient drop-off appointments while you run errands at Richmond Center.
Are there other services nearby Banfield Pet Hospital where I can relax or shop?
Yes, you can visit nearby places like Hair Saloon and Sally Beauty for beauty supplies, Mike Duffy's Pub & Grill for dining, or Pure Hot Yoga St. Louis for fitness and relaxation before or after your visit.