Visit your Liberty Pet Store located at 233 S. Steward Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the helpfulness and friendliness of the staff, there were significant complaints about rude interactions and lack of assistance in various departments.
Grooming Issues
Several reviews highlighted poor grooming experiences, including mishandling of pets and dissatisfaction with the grooming results.
Store Cleanliness
Customers generally appreciated the cleanliness and organization of the store, although some expressed concerns about the condition of the fish tanks.
Long Wait Times
Multiple reviews mentioned long wait times at checkout and for assistance, indicating potential understaffing during busy periods.
Product Availability
Customers noted a good selection of products, but some expressed frustration with pricing and the quality of certain items.
SP
Susan Pool
Dec 27, 2025
4.0
Only reason I gave 4stars is because Mr Petco charges WAY too much for small dog products. Employees were fantastic! Store was spotless!
KR
Keity Rose
Dec 16, 2025
1.0
The cashiers here move at a SNAILS PACE. Why can't i just run in and grab a bag of food for my animal without it taking 20 minutes when there's 1 person in line????
DM
Dog Mom
Dec 11, 2025
5.0
Recently, I have visited Petco in Liberty two different times and have had great customer service. Both times a young lady named Ava helped me with some crickets and bagged them up for me and was very sweet and efficient. The next time I went in she had a very long line of people and a customer asked her to hold her puppy while she went to her car and Ava very happily agreed and continued to ring up people and was very pleasant and engaging.
JS
Joanna Sorensen
Dec 7, 2025
1.0
I have always had a great experience at this petco until I came in on 11/24/25. I was coming in for potty pads for my cat(who was abandoned and had gone back to a feral state) I checked out with Ava who asked what kind of dog I have and I explained my cats situation and she proceeded to shame me and lecture me on how I take care of my pets wasn't correct. I didn't ask for her advice nor did i want it. I was trying to laugh it off but I felt so uncomfortable by the whole interaction.
JJ
Jay
Dec 6, 2025
1.0
DO NOT BRING YOUR DOG HERE FOR GROOMING. MY DOG WAS MISTREATED AND NOW HES NOT THE SAME SWEET DOG. IT WAS REPORTED. THEY DIDNT DO ANYTHING BUT "WRITE THE GIRL UP" A SLAP IN THE HAND AND SHES STILL WORKING THERE. SINCE THE INCIDENT THEY NOW COVER THEIR WINDOW WHERE THEY GROOM. DO NOT TRUST THIS PLACE. BEST IF YOU LEARN HOW TO GROOM YOUR DOG ON YOUR OWN. THE ONLY WAY YOU WILL HAVE A PEACE OF MIND.
Does the Petco Liberty location have a vet hospital?
Yes, Petco Liberty has a full-service vet hospital.
Does Petco Liberty offer vaccinations?
Yes, Petco Liberty provides vaccinations.
Does Petco Liberty offer curbside pickup?
Yes, curbside pickup is available at Petco Liberty. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Liberty Petco?
Hamster and guinea pig prices vary by location. Call your Liberty Petco at 8164394235 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Liberty sell dogs?
No, Liberty Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services are available at the Petco Liberty location?
Petco Liberty offers a full-service vet hospital, vaccinations, expert training, grooming services, premium pet foods, and personalized pet care.
Does Petco Liberty provide curbside pickup and delivery options?
Yes, Petco Liberty offers curbside pickup and same-day delivery services for eligible products.
What are the operating hours of Petco Liberty?
Petco Liberty is open from 9:00 AM to 9:00 PM Monday through Saturday and 10:00 AM to 7:00 PM on Sunday.
Does Petco Liberty sell dogs or cats?
No, Petco Liberty does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program at this location.
How can I book a veterinary appointment at Petco Liberty?
You can book a veterinary appointment online through Petco's vet booking website specific to the Liberty store.
Are small pets like hamsters and guinea pigs available at Petco Liberty?
Prices and availability for hamsters and guinea pigs vary; please call Petco Liberty at 816-439-4235 for current information.
How can I find Petco Liberty if I am using public transportation or visiting nearby places?
Petco Liberty is located at 233 S Steward Rd, near the Vetco Vaccination Clinic and ERIK'S - Bike Board Ski. You can visit these places before or after your pet store trip.
What nearby dining options are available around Petco Liberty?
You can enjoy meals at nearby restaurants such as Jose Pepper's, Meshuggah Bagels, McAlister's Deli, Evolve Juicery & Kitchen, and Carlitos Mexican Food before or after shopping at Petco Liberty.
Are there other wellness or fitness facilities close to Petco Liberty?
Yes, nearby you will find IV Nutrition for wellness services, Athletico Physical Therapy, and Orangetheory Fitness Liberty for gym and fitness activities.
What other stores can customers visit near Petco Liberty for home goods or apparel?
Nearby stores include Kirkland's and HomeGoods for furniture and home essentials, Maurices and Off Broadway Shoe Warehouse for clothing and fashion accessories, and Bath & Body Works and Ulta Beauty for cosmetics.