Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
At Animal Emergency Clinic, we offer quality veterinary care to cats and dogs in emergency situations 24 hours a day. We are proud to be one of the most experienced emergency pet clinics in St. Louis, serving Kirkwood, Crestwood, O'Fallon, North and West St. Louis County, St. Charles County, Lincoln County and more for nearly 40 years. Our staff have the tools and knowledge to provide your pet with emergency veterinary care when your regular veterinarian is closed.
Details
- Requires appointmentNot available
- RestroomAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
480 reviews
5 stars
304
4 stars
18
3 stars
12
2 stars
19
1 star
127
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted poor communication regarding wait times and treatment updates, leading to frustration among pet owners.
Emergency Services
Customers expressed dissatisfaction with the clinic's ability to handle emergencies promptly, with reports of long wait times and inadequate triage.
Mixed Experiences
While some customers had positive experiences with the care provided, others reported negative interactions with staff and dissatisfaction with the treatment outcomes.
Cost Concerns
Many reviews mentioned high costs for services, with some customers feeling that the pricing was not justified based on the care received.
- LDLisa Dugan3 days ago5.0The Dr.'s and people are wonderful. They are kind and compassionate. The Dr's called and kept me updated since we had to leave our baby there a few days. Thank you to Dr. Guidel and Dr. Park for taking excellent care of my baby.
- COCaitlin OwensOct 5, 20255.0Thank you all for taking such good care of our Dusty Buns! It was the first night you guys went back to being 24/7 a week I believe. And of course this past Friday evening our Dusty Buns decided to do a kamikaze off our our dresser, land, and then freaked himself out so hard he ran into our closet door, causing a concussion. He was panting and breathing heavy, I brought him in around 8:00 where a worker took him straight back to y’all most likely to make sure he was at least stabilized. Thank God he was okay and got to come home after some oxygen, and injection for swelling, and some TLC from each and every one of you. Thank you SO much again!
- BBbeth brickSep 28, 20251.0Took my dying dog in at 12:40am to be put to sleep on a Friday morning. As I sat in the room, holding my dogs head up so he could breath, for a very long time, I heard at least 2 employees in the back of the clinic laughing. I knocked on the door and was told they were with another patient. I doubt someone who brings their pet in in the middle of the night would be laughing. They also have a sign posted that they have a right to refuse service so I didn't feel I could push the subject. The Vet came in and asked what I wanted done. So I had to tell him to put my dog to sleep. They took him in the back for a long time to put a line in his vein. When I got back in my car, it was 3:00am. I consider that timeline torture for a dog who is suffering.
- SMScottie MSep 23, 20251.0If you have an emergency- don’t take a chance here. We went here just after 8 AM on a Tuesday and they did not have a doc that could attend to emergencies.
- MHMaggie HoodSep 13, 20255.0First and hopefully last experience but a fantastic one none the less. The receptionist who took our call and handled our intake and discharge was extremely friendly and helpful from the first hello. The vet tech’s all treated our pup so kindly and listened to what we had to say. Dr. Lisa was extremely professional and kind. She heard us out and did a very thorough and sure check of our dog. We felt very certain she determined our issue and handled is as simply and precise as possible. Thank you so much!
Frequently Asked Questions About Animal Emergency Clinic
What services does Animal Emergency Clinic provide?
Animal Emergency Clinic offers 24-hour emergency veterinary care for cats and dogs, providing quality treatment when your regular vet is closed.
Where is Animal Emergency Clinic located?
Animal Emergency Clinic is located at 9937 Big Bend Road, Kirkwood, MO 63122, United States.
What are the operating hours of Animal Emergency Clinic?
Animal Emergency Clinic is open 24 hours a day, 7 days a week, but it is recommended to call ahead due to expected wait times.
Do I need an appointment to visit Animal Emergency Clinic?
No, appointments are not required to visit Animal Emergency Clinic.
Is Animal Emergency Clinic accessible for people with disabilities?
Yes, the clinic has wheelchair accessible entrance, parking, and restrooms.
Does Animal Emergency Clinic offer onsite parking?
Yes, onsite parking is available at Animal Emergency Clinic for visitors.
How can I contact Animal Emergency Clinic?
You can call Animal Emergency Clinic at +1 314-822-7600 or visit their website at https://stlouisanimalemergencyclinic.org.
Are there any veterinary emergency services near Animal Emergency Clinic?
Yes, nearby veterinary emergency services include St Louis Vet Emergency Group and Veterinary Imaging Specialists, which might be helpful resources for additional care or second opinions.
What convenience stores or gas stations are near Animal Emergency Clinic?
Nearby convenience stores and gas stations include QuikTrip, Exxon & Mobil Stations, Mobil, On The Run, and Circle K, useful for quick stops before or after visiting the clinic.
Are there other health-related services close to Animal Emergency Clinic?
Yes, nearby health services include Oakland Dental Arts, Barron Chiropractic, Daly Family Chiropractic, and Ms. Lylene Dolen LPC, providing options for various medical and wellness needs in the area.