Visit your Kansas City Pet Store located at 8600 N. Madison Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude or indifferent service.
Cleanliness
The store is generally noted for being clean and well-organized, although some customers mentioned issues with specific areas like fish tanks.
Product Availability
Customers expressed frustration over inconsistent stock levels, particularly for specific pet foods and items, leading to inconvenience.
Grooming Services
Grooming services received positive feedback for quality, but some customers reported dissatisfaction with pricing and service execution.
Pricing Concerns
Many customers found prices to be high, with complaints about additional charges for bags and perceived overpricing on certain items.
BD
Big Dawg
Nov 11, 2025
1.0
Employee are rude and not helpful. It like it not there job to help you.
KB
K B
Nov 8, 2025
4.0
Friendly workers, clean store, only issue was I asked for and purchased 15 ghost shrimp but when I got home and added to my aquarium I had less.
SS
Sierra Stephens
Nov 7, 2025
1.0
!!!PLEASE BEWARE!!!
If you are a fish keeper/enthusiast I'd stay far far away. We bought a small fish from here a couple months ago and turned out they had ick, it killed our whole 30 gallon tank full of fish. Went back a couple days later and all the section was under quarantine, never received so much as an apology after speaking with someone about the situation.
I returned today as its the closest location to my house and I needed to grab some hay for my guinea pigs. Decided to walk and look through the fish section. Not only did we find multiple large dead goldfish in a tank but the most disturbing thing we saw was this poor clownfish with an awful swim bladder issue. The poor thing couldn't even move or swim properly. I do aquarium/fishkeeping as my full time career and also rescue fish in these sorts of situations. It was absolutely heartbreaking seeing the mistreatment and absolute neglect of the aquatic life at this location. I will not be returning here. No matter if its as little as some guinea pig hay, or even a dog bone. I refuse to give my money and time to a place that can be this blatantly inhumane!
JR
James Ring
Oct 26, 2025
5.0
We bought a Chameleon the person helping us was knowledgeable, helpful and friendly. Her help was much appreciated. We have been going to this location for quite some time and it they have always been good to us.
KH
Keith Harris
Oct 6, 2025
5.0
The Clerks in the store are very helpful! I believe the two clerks names that I talked to were John and Grace you should give them a raise because their customer service skills are top-notch. Thanks guys most definitely will return to your store
Does the Petco Barrytown location have a vet hospital?
Yes, Petco Barrytown has a full-service vet hospital.
Does Petco Barrytown offer vaccinations?
Yes, Petco Barrytown provides vaccinations.
Does Petco Barrytown offer curbside pickup?
Yes, curbside pickup is available at Petco Barrytown. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Barrytown Petco?
Hamster and guinea pig prices vary by location. Call your Barrytown Petco at 8164484639 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Barrytown sell dogs?
No, Barrytown Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What veterinary services are available at Petco Barrytown?
Petco Barrytown has a full-service vet hospital and provides vaccinations for pets.
Does Petco Barrytown offer curbside pickup for pet products?
Yes, curbside pickup is available for eligible products at Petco Barrytown.
Can I purchase dogs or cats directly from Petco Barrytown?
No, Petco Barrytown does not sell dogs or cats but offers adoption opportunities through the Petco Love program partnered with local animal welfare organizations.
What are the operating hours of Petco Barrytown?
Petco Barrytown is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Where is Petco Barrytown located?
Petco Barrytown is located at 8600 N Madison Ave, Kansas City, MO 64155.
What types of pet-related products can I find at Petco Barrytown?
You can find premium pet foods, grooming supplies, training services, and various pet supplies for animals including fish and reptiles.
Which nearby veterinary clinics can I visit around Petco Barrytown?
Nearby veterinary clinics include Vetco Total Care Animal Hospital and THRIVE Affordable Vet Care, offering additional pet care options.
What nearby stores can I visit for additional shopping alongside Petco Barrytown?
You can visit nearby stores such as Five Below, Ollie’s, Ulta Beauty, and Kohl’s for discount goods, beauty supplies, and more during your trip.
Are there convenient spots to relax or grab a drink near Petco Barrytown?
Yes, Starbucks is nearby where you can enjoy coffee and refreshments before or after visiting Petco Barrytown.
Does Petco Barrytown have accessibility features?
Yes, Petco Barrytown has wheelchair accessible entrance, parking, and restrooms to accommodate customers with disabilities.