Petco

4.2
1927 reviews

About

Pet StorePet supply storePetco
Visit your Kansas City Pet Store located at 600 Ne Vivion Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
600 NE Vivion Rd, Kansas City, MO
64118, United States

Hours

Reviews

4.2
1,915 reviews
5 stars
1,092
4 stars
463
3 stars
202
2 stars
53
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Naomi and Brandon going above and beyond.

Animal Care Concerns

Several reviews highlighted serious concerns regarding the care of animals in the store, particularly birds, with accusations of neglect and poor living conditions.

Grooming Issues

There were mixed reviews about grooming services, with some customers expressing dissatisfaction with the quality of grooming and staff professionalism.

Product Availability

Customers noted that while the store generally has a good selection of pet supplies, there were instances of out-of-stock items and pricing discrepancies.

Store Environment

The store was described as clean and well-stocked, but some customers mentioned issues with lighting and safety in the parking area.
  • GW
    Gordon W Wilson
    Jan 5, 2026
    5.0
    Got fish and educated on how to take care of them
  • EL
    Eric L
    Jan 4, 2026
    5.0
    Bring your pet
  • JJ
    J
    Jan 3, 2026
    3.0
    They have an ok selection and are overpriced.
  • NF
    Nicole Ford
    Dec 22, 2025
    5.0
    Naomi and Brandon both helped me during my visit. I really appreciate how they both went above and beyond for me, especially Naomi. I normally shop at Petsmart but will be switching to Petco now for all of my pet's needs because of these two exceptional employees. Brandon is very knowledgeable about products and was able to answer all of my questions. He helped put my mind at ease with my dog needing to be put on a new diet completely so I was able to get exactly what I needed. Couldn't have asked for a better shopping experience. Thank you so much Naomi and Brandon!!!
  • JM
    James Mckinney
    Dec 20, 2025
    1.0
    I don't shop here and someone is using my account!!!

Frequently Asked Questions About Petco

Does the Petco Kansas City location have a vet hospital?

Yes, Petco Kansas City has a full-service vet hospital.

Does Petco Kansas City offer vaccinations?

Yes, Petco Kansas City provides vaccinations.