Petco

4.2
1247 reviews

About

Pet StorePet supply storePetco
Visit your Fenton Pet Store located at 149 Gravois Bluffs Plaza Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
149 Gravois Bluffs Plz Dr, Fenton, MO
63026, United States

Hours

Reviews

4.2
1,236 reviews
5 stars
727
4 stars
257
3 stars
144
2 stars
29
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported negative experiences with unhelpful employees.

Animal Health Concerns

Several reviews highlighted issues with the health of animals sold, particularly fish and reptiles, with reports of parasites and poor conditions.

Product Availability

Customers appreciated the store's well-stocked inventory and variety of pet supplies, though some noted high prices and inconsistent availability of specific items.

Customer Service Issues

There were mixed reviews regarding customer service, with some customers experiencing helpful interactions while others reported rudeness and lack of assistance.
  • DS
    Don Suermamn
    Jan 4, 2026
    1.0
    I always have a problem with this store. The mortality rate for the fish is to high. I have been over charged a couple of times. Tim who works in the aquarium department has given incorrect advice. They need more than one person in that department. I always wait for help nearly an hour. Sabrina the cashier has been on the phone every time I’ve been in the store. And will not wait on customers until she is off. Sometimes she doesn’t get off and eventually someone else comes out and opens another register and checks you out. Her attitude and not paying attention is how you get overcharged. If she gave the customer the same attention as her phone she wouldn’t have made mistakes. I’m done with giving that store my business.
  • TJ
    Traveler Joe
    Dec 31, 2025
    1.0
    It takes at least two weeks to get an appointment for dog grooming... they send you at least three text messages during that time confirming the appointment and reminding you that you have to give them 48 hours to cancel. I got less than 2 hours notice that they were canceling on me because someone called in. This has happened twice to me now.
  • GW
    George Williamson
    Dec 28, 2025
    4.0
    Nice friendly staff
  • K7
    kane 7881
    Dec 14, 2025
    1.0
    They will sell you animals with problems for half price and more I got a pied ball python from them and it had mites and could give it to the rest of my collection and when I go to get the product from a very nice store he says you get that pied from Fenton petco they have been trying to get me to come out and fix there mite problem for a long time I shopped hear regularly from my fish buys to my dog and cat food but that’s stoping
  • ZD
    Zack Droney
    Dec 1, 2025
    1.0
    Don't ever buy animals from this location I recently purchased a ball python from them and found the snake covered in mites 2 days later. Went back to the store to try to get some spray and was told by the assistant manager that all of the snakes had mites and and they where cleaning all of their tanks. if I wanted to talk to the manager shane to call on Monday. Called and the manager blantly said they don't have mites that his assistant manger was wrong and that the mites had to have come from somewhere else. They will sell you sick animals and then tell you they where never ill DO NOT BUY FROM THEM!

Frequently Asked Questions About Petco

Does the Petco Fenton location have a vet hospital?

Yes, Petco Fenton has a full-service vet hospital.

Does Petco Fenton offer vaccinations?

Yes, Petco Fenton provides vaccinations.