Many customers praised the staff for being friendly, helpful, and knowledgeable about pet care.
Grooming Services
Mixed reviews on grooming services; while some customers had positive experiences, others reported issues with grooming quality and customer service.
Store Cleanliness
Feedback on store cleanliness was inconsistent, with some customers noting a clean and organized environment, while others reported disarray and unsanitary conditions.
Customer Service Issues
Several customers experienced problems with customer service, including unhelpful staff, poor communication, and issues with returns.
Product Selection
Customers appreciated the wide selection of products available, although some noted higher prices compared to competitors.
CC
chocolatedesire
4 days ago
5.0
Very professional and was knowledgeable about any question I asked.
FH
Finnegan H
Nov 16, 2025
5.0
Always very helpful in getting animals out
KE
Krystal Etter
Oct 26, 2025
5.0
Friendly and easy to find what you need
DO
Destiny Orr
Oct 26, 2025
5.0
I just moved to Columbia, my dog needed a bath BAD. I booked an appointment the day before with “any employee” when we arrived, Dan greated us and reassured us that my dog would be in good hands. I could tell Dan really cares about animals. He did a great job with my dogs nails and bath as well. Thank you petco and Dan for great experience!
KK
Kameljoe21
Oct 22, 2025
5.0
Petco is awesome please come get your new kitten at Petco. They have a few.