Banfield Pet Hospital® - Chesterfield provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I would like to commend the team at this Banfield location for the outstanding care they provided to my German Shepherd, Bruno. From the moment we arrived, it was clear that the staff genuinely cared about his well-being as well as my concerns.
Bruno has a few social sensitivities, and the team was not only understanding but also very accommodating to his specific needs, which I truly appreciated. While I regret not recalling everyone's name, I want to emphasize that each staff member we interacted with was professional, attentive, and compassionate. There was a bit of a wait due to other pets being seen at the time, but the quality of care more than made up for it. This experience absolutely deserves a 5-star rating, and we will definitely be returning.
BB
Brandon
Oct 5, 2025
5.0
The vet and staff were amazing. Professional friendly amd caring towards m dog. 100 % recommend
MV
manny vega
Oct 1, 2025
1.0
Horrible OPTIMUM WELLNESS PROGRAM I AM A TRAVEL NURSE AND USED MULTIPLE LOCATIONS IN DIFFERENT STATES. THE DIFFERENT LOCATIONS DO NOT SEEM TO COMMUNICATE AND THE STAFF IS NOT VERY KNOWLEDGEABLE, PARTICULARLY ABOUT COST OF SERVICES. STAY AWAY.
EE
E Liu (Eliu501)
Sep 15, 2025
2.0
Mostly it was positive with the lady vet. I needed a travel certificate and they all of a sudden said that would require 2 visits. We have a plan so it wasn’t about the money. The male vet, “Hartman?” Said it was a new procedure. My dog is up to date on everything just needed a form for the domestic flight. Insane I have to bring her in twice and waste my time. Previously I thought they were great.
RW
Rob Wade
Aug 20, 2025
1.0
Extremely unknowledgeable, unprofessional and rude. It seems this location is going out of business and is trying to nickel and dime you instead of doing what is right for your animal. We took our dogs to this location out of convenience which was a terrible mistake.If you read through the many reviews unnecessary procedure and misdiagnoses is very common at this location.
I recommend one of the many family owners vets near by..
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Chesterfield provide?
Banfield offers comprehensive pet health and wellness services including preventive care, vaccinations, microchipping, dental and surgical care, parasite control, nutrition advice, spay/neuter procedures, DNA testing, and end-of-life care.
What are the hospital hours for Banfield Pet Hospital, Chesterfield?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and may be referred to specialty providers or emergency hospitals if needed.
Can I access veterinary care services online through Banfield?
Yes, clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan and what does it include?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screenings, nutrition consultations, and dental care to keep pets healthy. It automatically renews annually unless paid in full upon enrollment.
How can I pay for an Optimum Wellness Plan at Banfield Pet Hospital?
You can choose to spread the wellness plan cost over 12 months with automatic payments or pay the full amount at enrollment to make budgeting easier.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where pets are left and you are contacted when ready, and Virtual Visits for Optimum Wellness Plan clients.
Are there pet grooming services nearby Banfield Pet Hospital in Chesterfield?
Yes, nearby pet grooming services include Grooming by Hannah and Treats Unleashed, both offering pet grooming and supplies close to the hospital.
What dining options are near Banfield Pet Hospital in Chesterfield?
Near Banfield, you can enjoy dining at Garbanzo Mediterranean Fresh for Mediterranean cuisine and Smashburger for American-style burgers.
Are there other wellness and beauty services close to Banfield Pet Hospital?
Yes, several beauty and wellness places are nearby, including Salon Lofts/Chesterfield Hair Enhancements, Restore Hyper Wellness spa, and Soho Nail & Spa, perfect for customers to visit before or after veterinary appointments.