Happy Tails Boarding, Daycare & Grooming

Reviews

• LK

  Logan Kilfoy

  Dec 5, 2025
  1.0
  I had a very disappointing and stressful experience with Cape Girardeau Happy Tails Dog Boarding. My dog was injured while I was away, and the staff handled the situation poorly from start to finish. They were unresponsive, and every person I spoke with gave me a different explanation of what happened. I requested camera footage of the incident several times and never received it. The injury occurred outside of regular vet hours, and the staff had no plan in place for emergencies. No one knew which emergency vets were available, and I had to scramble to figure it out myself while worried about my dog’s condition. This is unacceptable for a boarding facility that advertises itself as responsible and trustworthy. I cannot recommend this place. My dog’s safety was not taken seriously, and the lack of communication made an already upsetting situation much worse.
• JD

  Jenny Dugan

  Oct 17, 2025
  5.0
  Staff worked hard to make my dog comfortable while being boarded. Money well spent, my dog was in good hands while we vacationed.
• JD

  J. D

  Jun 10, 2022
  3.0
  Love my groomer. Not comfortable with office ladies. Office girls extremely judgemental towards me specifically. I am the only one who has to pay before i leave the dog for haircut, others pay when they pick up. The girl in the front makes me pay 1st everytime. There's clients that drive up, open the door and let the dog in and then they drive away, they don't even check the dog in, why did they not have to pay first? Why only me? Theres wven a sign stating that we pay at pick up. Is it because i look latino? Is it cuz i am not what others would say is a girly girl? Cuz that is how your staff up front makes me feel. It's come down to I no longer take the dog in but someone else does for me. I do not like how they make me feel. I will not keep my dog from his groomer though. If Zac ever leaves so will my dog .
• RH

  Robin Hennessy

  Jul 27, 2018
  5.0
  My puppy loves happy tails The staff are so good to her and me too
• NG

  Nancy Gillard

  Jul 7, 2017
  5.0
  Our dogs love the staff at Happy Tails. Everyone is great about getting the dogs in to the kennels and out to the waiting room when It's time to check out. I've rarely had to wait at the reception area. Shout out to Sandy and Larry.

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