Banfield Pet Hospital

4.4
258 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bridgeton provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
12046 Paul Mayer Ave, Bridgeton, MO
63044, United States

Hours

Reviews

4.4
258 reviews
5 stars
186
4 stars
31
3 stars
17
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for being friendly, caring, and attentive to their pets' needs.

Communication

While many reviews highlighted good communication, some customers reported poor communication and disorganization during visits.

Service Quality

Overall, the quality of care was appreciated, but there were complaints about the inability to handle urgent cases and scheduling issues.

Facility Experience

The clinic's cleanliness and welcoming atmosphere received positive remarks, although some customers noted it can be busy.
  • EG
    E G
    Nov 23, 2025
    5.0
    The hospital is located inside Petsmart in the back. The receptionist was very personable and the first thing she did was get a weight for my dog.
  • DT
    Dennis Thompson
    Sep 17, 2025
    5.0
    Our babies (Roxy,Kofi and Biggie) are aways well taken care of regarding their wellness checkups by the Vet team. We are given instructions on meds and their after care treatment. A team member usually calls the next day to check on them and to answer any questions we may have. We've been using BANFIELD for 9 yrs. and would never go anywhere else for their care. Banfield has become apart of our family. Thank you for caring Banfield! We ❤️ you.
  • KT
    Kim Tochtrop
    Sep 15, 2025
    5.0
    The team at Bridgeton really cares about my dogs and they listen to my concerns and take them seriously. I trust them with my dogs completely.
  • AW
    Arcola Walker
    Sep 15, 2025
    5.0
    Very respectful and attendant
  • MC
    Marie Clopton
    Sep 4, 2025
    5.0
    My experience has been great! Everyone is nice polite nd concerned about our pets. So Thank for that, nd keep up the great work!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.