Petco

Reviews

• AR

  Afsi Rezaei

  2 days ago
  5.0
  Always have a great experience here. The staff is very friendly. My puppy also enjoys our visits at this location.
• AG

  Alex Gray

  Apr 21, 2026
  5.0
  Amazing staff, good selection and prices, and lots of cute fur babies.
• DD

  Daphne

  Apr 19, 2026
  1.0
  I was caught in traffic due to lane closure. I had a 1:15 pm appointment today Sunday, April 19 2026 (for two dogs). I called the store and spoke with the grooming lead to advise. When I arrived at the store I was told it was 1:35 and I was more than 15 minutes late and would not be serviced. I was concerned and feeling I could have been advised about only having a late window of 15 minutes for servicing when I called to say I was running late. I asked to speak to the store manager. Instead, I was brought the grooming lead, who advised she was the one I had told I would be late. She said she did not advise me, because she was not aware of the policy. I. asked how long she had been there she stated 2 years. Then the other woman stated you are being rude and yelling. I said I was not... I was only asking questions. I changed my octave and said see this is my loud and rude. I asked how many animals do you book your groomers for one appointment...the reply was 3. I conveyed that's too many for one groomer who only has two hands.Thdle groomer lead mentioned a discount on future servicing. I stated my animals would not be groomed ever by Petco. She then said we are calling security. Be careful...that's a dangerous way for them to have gaslit me for asking questions. It was a horrible way to treat anyone. The other person that was so offensive and seemingly challenged by my questions pertaining to policy and procedures had blue hair. Aaron with customer care of Petco advised do not go back in the store to request names. Be aware and careful. There is ample parking. Servicing has been welcoming in many locations up until this point. Prices are standard
• PP

  Pandora

  Apr 5, 2026
  5.0
  Always super friendly and helpful staff at Brentwood PetCo! 😊💜🐾
• JJ

  J West (JWest)

  Mar 19, 2026
  1.0
  The Vet Clinic here does a whole bait and switch game with their pricing online vs the pricing when you're there. They tried to tell me it would cost almost $500 for yearly shots for my 3yr old dog! Plus the vet fee! Never have I ever paid anything close to that for shots! What a total rip off! The vet spent less than 2 minutes in the room, checked ears, teeth and heartbeat, asked if my dog had any concerns or issues. That was it! 100% rip off! Do NOT recommend!

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