Business Details
About
VeterinarianAnimal HospitalPetco
Visit your Brentwood Vetco Total Care Animal Hospital located at 8404 Eager Rd. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.6
297 reviews
5 stars
245
4 stars
20
3 stars4
2 stars
10
1 star
18
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being kind, gentle, and attentive to their pets' needs.
Communication
Several reviews highlighted the thoroughness of explanations provided by the veterinarians and staff, ensuring pet owners understood their pets' conditions.
Service Speed
Customers appreciated the quick service and efficiency during their visits, although some felt it resembled an 'assembly line' approach.
Concerns Over Policies
Some customers expressed dissatisfaction with new policies regarding medication refills and appointment scheduling, feeling these were not communicated effectively.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unsatisfactory service, indicating inconsistency in customer experiences.
- DQDE'ANNA QAOUD-ROLLINS3 days ago5.0These guys are the absolute best when it comes to my Teddy’s care. They are extremely gentle and loving with him. The doctor takes the time to explain everything to you and not rush you off. All of my questions and concerns are taken care of!
- MMMary MerriweatherNov 25, 20255.0Fast, very friendly and they helped my kitten stop itching!
- APAbigail PruiettNov 15, 20255.0So kind, helpful, and very informative!!
- LLLindsay LouNov 14, 20251.0Won’t be bringing my pet back here. They muzzled him for a routine rabies vaccination and asked for me to put it on him. If you are scared of pit bulls just say that. Not pit bull friendly.
- MHMary HornNov 4, 20251.0Unfortunately I will never feel safe bringing my dogs here again. One of them has been on thyroid medication for a year and a half, prescribed through here originally and throughout the entire duration of treatment, and they suddenly refused to refill, stating they need a 6 month bloodwork check up first. He has never needed this throughout the year and a half, nor has it been said to me. We did not have to do this last year. In fact, I was told we would recheck it at yearly check ups, the next one being six more months from now. Bloodwork has already shown MULTIPLE times he is stable at his dosage. We are actually out of state for an extended time and the closest Vetco is a 2 hour drive, adding a serious burden to my ability to do so. We are also remote, giving us slim pickings for a new vet for at least an hour and a half drive. Had I known this to be a necessity, I would’ve made very different arrangements. I had to FIGHT with them for my baby to get a month supply while I rush to find a more competent clinic to continue his medication. Both of my dogs are fearful rescues, making it difficult to find a veterinarian who can handle their emotional needs, and now I will have to do so out of state, and out of nowhere. Double whammy, they are pit bulls who already face discrimination everywhere they go (this definitely includes vets offices). I felt SO fortunate to finally find somewhere that could take care of them, but clearly that is not the case. Suddenly creating a new “rule” on bloodwork is ignorant to the ability of a pet parent, and neglectful to the health of the pet. I’m just grateful to witness their incompetence through this situation, instead of one that could be fatal, as I see in recent reviews. Seems to have seriously gone downhill lately.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Brentwood offer?
They provide comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located in Brentwood?
The hospital is located at 8404 Eager Rd, Unit B, Brentwood, MO 63144.
What are the operating hours of Vetco Total Care Animal Hospital?
They are open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required for visits to the hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has wheelchair accessible entrance and restroom but does not have accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online through their website or via the Petco app.
What are some nearby pet-related services to Vetco Total Care Animal Hospital?
Nearby you can find Vetco Vaccination Clinic, Petco pet store and dog training services, and THRIVE Affordable Vet Care for additional pet health needs.
Are there convenient public transit options near Vetco Total Care Animal Hospital?
Yes, the Brentwood/I-64 MetroLink Station and the nearby bus stop provide easy public transit access to the hospital.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining options include Starbucks for coffee, Chick-fil-A for fast food, Romano's Macaroni Grill for Italian cuisine, and Mai Lee for Asian dishes.
Can I shop for pet supplies near Vetco Total Care Animal Hospital?
Yes, Petco pet store is nearby for pet supplies and training, along with Vetco Vaccination Clinic for additional pet care products.