Petco Grooming

4.4
629 reviews

Hours

Reviews

4.4
620 reviews
5 stars
398
4 stars
127
3 stars
46
2 stars
17
1 star
32

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming services; some customers praised the results while others reported poor experiences, including rushed jobs and improper handling.

Customer Service

Customer service experiences vary widely; some staff are described as friendly and helpful, while others are noted for being rude or unprofessional.

Staff Attitude

Several reviews mention a lack of enthusiasm or care among some employees, impacting the overall customer experience.

Pricing Concerns

Customers have expressed dissatisfaction with rising prices and perceived value for grooming services.

Facility Cleanliness

General cleanliness of the facility is appreciated, though some customers noted issues with specific grooming practices.
  • PI
    Paul Grant III
    Oct 16, 2025
    5.0
    Louis has so much energy after getting cut and bathed. The groomer did a wonderful job. Very pleased.
  • AN
    Alexander Nelson
    Oct 15, 2025
    4.0
    She wasn’t washed very well. Had dirt still on her belly and private areas. Paid extra for the seasonal special, not pleased.
  • KH
    K House
    Sep 28, 2025
    1.0
    I have visited multiple times to have my puppy’s nail clipped/buffed. I’ve had two reps (male) who are ALWAYS very kind, speaks when you walk in the door, very thorough. Many of the female groomers are rude, stand offish, seems to hate their job, and will give you forced, fake smiles, for the sake of formality/professionalism. I picked my puppy up from his appt. yesterday and his head was soaked and there was still soap in his fur. No explanation, basically heres your dog, go pay, and leave. I won’t use their service again. Not worth the money or the hassle of not knowing if they feel like working that day or not.
  • TJ
    toinette jones
    Sep 6, 2025
    1.0
    They knew my love dog was dying and they made an appointment to get blood work done. It was strange that when he had his exam, they only gave him half of the medication that he needed. I had to call and basically beg for the results and they said everything was fine and he died two weeks later. They doctors need to keep it real.😭😭😭😭😭 He suffered because I believe the results.
  • MC
    Monica Crutchfield
    Aug 27, 2025
    5.0
    Great service every time. She loves going and gets very excited when she sees the building

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Brentwood?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Brentwood take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.