Mixed reviews on grooming services; some customers praised the results while others reported poor experiences, including rushed jobs and improper handling.
Customer Service
Customer service experiences vary widely; some staff are described as friendly and helpful, while others are noted for being rude or unprofessional.
Staff Attitude
Several reviews mention a lack of enthusiasm or care among some employees, impacting the overall customer experience.
Pricing Concerns
Customers have expressed dissatisfaction with rising prices and perceived value for grooming services.
Facility Cleanliness
General cleanliness of the facility is appreciated, though some customers noted issues with specific grooming practices.
PI
Paul Grant III
Oct 16, 2025
5.0
Louis has so much energy after getting cut and bathed. The groomer did a wonderful job. Very pleased.
AN
Alexander Nelson
Oct 15, 2025
4.0
She wasn’t washed very well. Had dirt still on her belly and private areas. Paid extra for the seasonal special, not pleased.
KH
K House
Sep 28, 2025
1.0
I have visited multiple times to have my puppy’s nail clipped/buffed. I’ve had two reps (male) who are ALWAYS very kind, speaks when you walk in the door, very thorough. Many of the female groomers are rude, stand offish, seems to hate their job, and will give you forced, fake smiles, for the sake of formality/professionalism. I picked my puppy up from his appt. yesterday and his head was soaked and there was still soap in his fur. No explanation, basically heres your dog, go pay, and leave. I won’t use their service again. Not worth the money or the hassle of not knowing if they feel like working that day or not.
TJ
toinette jones
Sep 6, 2025
1.0
They knew my love dog was dying and they made an appointment to get blood work done. It was strange that when he had his exam, they only gave him half of the medication that he needed. I had to call and basically beg for the results and they said everything was fine and he died two weeks later. They doctors need to keep it real.😭😭😭😭😭 He suffered because I believe the results.
MC
Monica Crutchfield
Aug 27, 2025
5.0
Great service every time. She loves going and gets very excited when she sees the building
The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.
How long does dog grooming at Petco Brentwood take?
A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.
Does Petco Brentwood do nail trimming?
Yes, nail trimming is provided by our cat and dog groomers as an a la carte service or in our grooming packages.
What are the operating hours of Petco Grooming in Brentwood?
Petco Grooming in Brentwood is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 6:00 PM.
How can I book a grooming appointment at Petco Brentwood?
You can book a grooming appointment online through their reservation website or by calling their main phone number at +13149620034.
How much does dog grooming cost at Petco Brentwood?
The cost varies depending on your dog's size, coat type, and services chosen. It's best to contact Petco Brentwood for an estimated price and consultation before your appointment.
Does Petco Brentwood offer nail trimming for pets?
Yes, nail trimming is available as an a la carte service or included in grooming packages for both cats and dogs.
How long does a dog grooming appointment usually take at Petco Brentwood?
Appointment length varies based on dog size and services requested. Express services are available for a quicker grooming time at an additional cost.
Where is Petco Grooming located in Brentwood?
Petco Grooming is located at 8404 Eager Rd, Unit B, Brentwood, MO 63144.
Are there veterinary services near Petco Grooming in Brentwood?
Yes, Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, VETCO Vaccination Clinic at PETCO, and THRIVE Affordable Vet Care are nearby for veterinary services and pet care.
What public transit options are available near Petco Grooming in Brentwood?
The Brentwood I-64 MetroLink Station and the BUS STOP: Brentwood/I-64 MetroLink Station provide convenient public transit access for customers visiting Petco Grooming.
What nearby dining options can I visit before or after grooming my pet at Petco Brentwood?
Nearby restaurants include Chick-fil-A, Romano's Macaroni Grill, Mai Lee Asian restaurant, Subway, and fit-flavors health food store.
Are there any coffee shops close to Petco Grooming in Brentwood?
Yes, Starbucks is a nearby coffee shop where you can enjoy a beverage before or after your pet's grooming appointment.