Petco

4.3
1616 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Branson Pet Store located at 993 Branson Hills Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
993 Branson Hills Pkwy, Branson, MO
65616, United States

Hours

Reviews

4.3
1,602 reviews
5 stars
983
4 stars
375
3 stars
124
2 stars
56
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable recommendations.

Cleanliness

Feedback was mixed regarding cleanliness; while some found the store clean and well-stocked, others reported unsanitary conditions in certain areas, particularly in the animal sections.

Grooming Services

Grooming services received positive reviews, with several customers expressing satisfaction with the quality of grooming and the friendliness of the groomers.

Product Selection

Customers appreciated the wide variety of pet supplies available, although some noted that certain areas, like fish selection, could be better stocked.

Pricing

Several reviews mentioned that prices were on the higher side compared to competitors, which affected some customers' shopping decisions.
  • AS
    Angela Smith
    Nov 14, 2025
    5.0
    I am new to petco and the person working was great and helped me find what I needed and answered questions I had, will definitely be shopping here again
  • TR
    Tyler Routon
    Nov 10, 2025
    5.0
    Always awesome getting to take my dog here. Whether it's for grooming services or just to go walk around and pick out a new treat or toy. She loves walking around and meeting other pets and animals along with the friendly helpful staff!
  • SG
    Scire' Goodson
    Nov 8, 2025
    5.0
    Came up to Branson to petco because the one near me doesn’t offer much. Now let me tell you the staff is so friendly. Shannon helped me in the fish section and she was so knowledgeable and so kind. I recommend!
  • SB
    Sherry Brushwood
    Oct 29, 2025
    5.0
    The employees at the Branson Petco are so friendly. I have never had a bad experience in this store. They will stop and ask if you need help if they see you looking at things. They smile. They come immediately when you need something. They talk to you and treat you like you are their good friend. I love this store. And thank you all for your kind spirit.
  • GD
    Grace Dew
    Oct 28, 2025
    1.0
    This petco store is not in good shape. The restroom was very dirty, the animal smell is very strong like maybe they’re not cleaned often enough, and they haven’t checked the cricket, mealworm, roach, area in months! Everything in that area was dead and even had maggots all over and in the hornworms containers with dead horn worms. Pictures included as proof.. needs better management and workers who care about doing their job.

Frequently Asked Questions About Petco

Does the Petco Branson location have a vet hospital?

No, Petco Branson does not have a full-service vet hospital.

Does Petco Branson offer vaccinations?

Yes, Petco Branson provides vaccinations.