Petco

4.3
960 reviews

About

Pet StorePet supply store
Visit your Woodbury Pet Store located at 7040 Valley Creek Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7040 Valley Creek Plz, Woodbury, MN
55125-2267, United States

Hours

Reviews

4.3
955 reviews
5 stars
573
4 stars
214
3 stars
79
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of unprofessional behavior and poor service, particularly in the grooming and fish departments.

Grooming Issues

Numerous reviews highlighted significant dissatisfaction with grooming services, including long wait times, mishandling of pets, and unsatisfactory results.

Store Conditions

Customers expressed concerns about the cleanliness and organization of the store, with some describing it as dirty and poorly maintained.

Product Availability

Several customers noted issues with stock levels and availability of specific pet foods and supplies, leading to frustration.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences regarding the helpfulness of staff and the variety of products offered.
  • LG
    Lynda Geiger
    4 days ago
    5.0
    It's a Petco. Close and convenient location for me. Bought Cat Food there because I was out. Note: Large selection- I have fussy cats. They don't eat most products I have tried. Petco offers a money back guarantee if your pet doesn't like the food and you return it within 30 days. Atleast that us what an employee told me.
  • MK
    Mark Kopinski
    Nov 13, 2025
    5.0
    This is a great store with very knowledgeable employees. They have pretty much anything you could possibly need for your pet. It's very clean and usually well-organized. Except for when they're doing a lot of restocking. If you need something for your pet head over here! You won't be disappointed! We recently got a new collar there for our foster puppy!
  • MM
    mike mostad
    Oct 28, 2025
    5.0
    Employees are always nice. Good selection for good prices. Their store brand wet cat food is very inexpensive and my cats like it as least as much as Canin.
  • JL
    Jessica Lan
    Oct 1, 2025
    1.0
    There is one employee that has been working with my pup the last few visits. There is a brunette employee one that has been unpleasant to work with. I hate to write this, as I have had countless great experiences at this location, but my past few visits have been incredibly unpleasant. As for the grooming portion, the work she does leaves much to be desired as she struggles to match the relatively basic requests. She has lots of trouble with dogs, and struggles to work with them. Besides the haircut, picking up my dog is incredibly unpleasant because of her lack of professionalism. She often makes jabs and comments about the pups and even attempts to diagnose their behaviors.
  • EC
    Eric C
    Oct 1, 2025
    2.0
    Location is super convenient, selection is great, staff not so much. I asked the lady checking me out if they had any bulk tennis balls, she pointed at the single and small packs at the counter (which were ridiculously expensive). I asked again, if they had any bulk anywhere in the store. She said this is all we have. I put my purchases aside and went to look myself. I found a large selection of bulk tennis balls way cheaper, per unit, then the ones at the counter. I don't think she was trying to up sale me, I think she was just ill-informed. I also tried to get my dog's nails cut, was 4:55, sign on door said leaving at 5pm today, hours are until 6pm! Waste of time and gas. These issues are managerial, train your manager, please!

Frequently Asked Questions About Petco

Does the Petco Woodbury location have a vet hospital?

No, Petco Woodbury does not have a full-service vet hospital.

Does Petco Woodbury offer vaccinations?

Yes, Petco Woodbury provides vaccinations.