Banfield Pet Hospital

3.8
271 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodbury provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
8460 Tamarack Village, Woodbury, MN
55125, United States

Hours

Reviews

3.8
269 reviews
5 stars
159
4 stars
28
3 stars
10
2 stars
11
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being kind, attentive, and compassionate towards their pets.

Service Quality

While some reviews highlighted excellent care and thoroughness, others reported poor experiences, including misdiagnoses and lack of communication.

Wellness Plan Issues

Several customers expressed dissatisfaction with the wellness plan, citing high costs and unexpected charges.

Appointment Availability

Customers frequently mentioned difficulties in scheduling appointments, with long wait times and limited availability.

Mixed Experiences

Overall, feedback varied significantly, with some customers having positive experiences while others reported serious concerns about care and service.
  • KC
    Katelyn Crone
    5 days ago
    5.0
    Staff and doctors are amazing!
  • SG
    Samantha Giarrusso
    Dec 31, 2025
    5.0
    My corgi Bella loves going to the vet! She’s been going to Banfield since she was 7 weeks old, she’s now 7 years old. She’s had major bladder surgery and the entire process was smooth and they gave her the best care!
  • KC
    Kassia Coleman
    Dec 13, 2025
    5.0
    Staff and serve were kind, attentive and informative for me and my puppy.
  • NS
    Nicky Clark Svien
    Dec 4, 2025
    5.0
    Got us in last minute for an emergency and was treated like family.
  • AS
    Alex Swenson
    Nov 20, 2025
    1.0
    Poor experience for me and my cat. Instead of staying in the exam room for a general wellness check and treatment for an ear infection, they brought my cat to a secondary exam room. One of the techs stayed with me in the first exam room and tried to push all sorts of insurance and additional services on me without explaining anything beyond the basics. Once they brought my cat back, he was terrified and his ears were extremely red, which I assume was due to them excessively manhandling him. He was only six months old at the time, so it was easy for me to wrap him in a blanket “burrito” to administer any medication without roughly handling his already irritated ears. Also, an extremely minor critique they didn’t bother to enter his name correctly, so they have referred to him in all correspondence by the wrong name. I recently visited a separate vet for everything listed above, and the difference was night and day. If you DON’T care about your pet beyond basic medicine, this is definitely the place to go.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.