Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodbury provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.8
264 reviews
5 stars
154
4 stars
28
3 stars
10
2 stars
11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their compassion and genuine care for pets, highlighting individual team members for their kindness.
Service Quality
Mixed reviews on service quality; while some experiences were positive, others reported misdiagnoses, lack of thorough examinations, and poor communication.
Pricing Concerns
Numerous customers expressed dissatisfaction with pricing, citing high costs and feeling pressured to purchase additional services or wellness plans.
Appointment Availability
Customers frequently mentioned difficulties in scheduling appointments, with long wait times and limited availability being common complaints.
Facility Issues
Some reviews pointed out concerns about the facility's operations, including lack of privacy during check-ins and issues with cleanliness.
- HHHannah4 days ago5.0This is by far the best location for banfield to get your furry family member a visit. The staff are very friendly from the phone call to in person visit. Location is great and next to a pet store for any last minute needs!
- ASAlex Swenson5 days ago1.0Poor experience for me and my cat. Instead of staying in the exam room for a general wellness check and treatment for an ear infection, they brought my cat to a secondary exam room. One of the techs stayed with me in the first exam room and tried to push all sorts of insurance and additional services on me without explaining anything beyond the basics. Once they brought my cat back, he was terrified and his ears were extremely red, which I assume was due to them excessively manhandling him. He was only six months old at the time, so it was easy for me to wrap him in a blanket “burrito” to administer any medication without roughly handling his already irritated ears. Also, an extremely minor critique they didn’t bother to enter his name correctly, so they have referred to him in all correspondence by the wrong name. I recently visited a separate vet for everything listed above, and the difference was night and day. If you DON’T care about your pet beyond basic medicine, this is definitely the place to go.
- IMIxchel McKinnie6 days ago5.0I was a vet snob with a private practice. When that started to feel less valued I tried Banfield and was pleasantly surprised. The doctor was great. She was thorough and conscientious. She will now be the doctor for my fur babies - 2 Yorkies.
- RYR YoungNov 18, 20251.0Vet said my friends dog had cancer and tumors, put them through emotional hell and took 3k from them…. They went to a different vet, their dog is HEALTHY. No tumor or cancer. Do your research and get opinions from many vets so this doesn’t happen to you. We need better doctors who know what they are doing!!!!!! DO NOT GO TO THIS VET.
- ARAmy RodOct 16, 20251.0First time check up for an overall check of my cat. They pressed for the vaccines only focused on those. I was pretty much in and out because they told me he was a healthy cat and nothing appears to be wrong. I had tried telling them he had stuff in his ears and wanted to do that overall check since my cats previous owners kicked him outside. But again all they were focused on was getting the shots. I ended up going to a different location and finding out he had two different kinds of infections in both ears and getting way more information on my cat. I get this place is inside a petsmart but that doesn’t mean there should be less care and pressing for money. Really disappointing. Make sure they actually do a thorough check if you go here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Woodbury offer for pet health and wellness?
Banfield Pet Hospital provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care treatments like parasite control, nutrition and behavioral counseling.
What are the hospital hours of Banfield Pet Hospital in Woodbury?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 8:00 AM to 4:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, you can call during hospital hours for urgent care advice or referrals. For emergencies after hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans include annual preventive care such as comprehensive exams, vaccines, early screening diagnostics, nutritional and dental consultations. The plans automatically renew yearly unless paid in full at enrollment.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital Woodbury?
You can schedule an appointment online through their website or mobile apps available for iOS and Android, or by calling the hospital directly.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where the hospital will notify you when your pet is ready for pickup, and virtual visits for Optimum Wellness Plan clients.
What nearby pet-related places are close to Banfield Pet Hospital Woodbury?
Nearby you can find PetSmart, a pet store and service center that can be convenient for purchasing pet supplies after a veterinary visit.
Which nearby grocery stores are convenient to Banfield Pet Hospital for running errands?
A few nearby grocery stores include Aldi Supermarket, Cub, and ALDI USA, which customers might visit for shopping before or after their pet's appointment.
Are there any health and wellness service providers near Banfield Pet Hospital Woodbury?
Yes, nearby you will find Medshape Clinic Woodbury MN (naturopathic holistic services and chiropractor) and The Joint Chiropractic, which could be convenient to visit along with your pet care appointments.