Banfield Pet Hospital® - Woodbury provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being kind, attentive, and compassionate towards their pets.
Service Quality
While some reviews highlighted excellent care and thoroughness, others reported poor experiences, including misdiagnoses and lack of communication.
Wellness Plan Issues
Several customers expressed dissatisfaction with the wellness plan, citing high costs and unexpected charges.
Appointment Availability
Customers frequently mentioned difficulties in scheduling appointments, with long wait times and limited availability.
Mixed Experiences
Overall, feedback varied significantly, with some customers having positive experiences while others reported serious concerns about care and service.
KC
Katelyn Crone
5 days ago
5.0
Staff and doctors are amazing!
SG
Samantha Giarrusso
Dec 31, 2025
5.0
My corgi Bella loves going to the vet! She’s been going to Banfield since she was 7 weeks old, she’s now 7 years old. She’s had major bladder surgery and the entire process was smooth and they gave her the best care!
KC
Kassia Coleman
Dec 13, 2025
5.0
Staff and serve were kind, attentive and informative for me and my puppy.
NS
Nicky Clark Svien
Dec 4, 2025
5.0
Got us in last minute for an emergency and was treated like family.
AS
Alex Swenson
Nov 20, 2025
1.0
Poor experience for me and my cat. Instead of staying in the exam room for a general wellness check and treatment for an ear infection, they brought my cat to a secondary exam room. One of the techs stayed with me in the first exam room and tried to push all sorts of insurance and additional services on me without explaining anything beyond the basics. Once they brought my cat back, he was terrified and his ears were extremely red, which I assume was due to them excessively manhandling him. He was only six months old at the time, so it was easy for me to wrap him in a blanket “burrito” to administer any medication without roughly handling his already irritated ears.
Also, an extremely minor critique they didn’t bother to enter his name correctly, so they have referred to him in all correspondence by the wrong name.
I recently visited a separate vet for everything listed above, and the difference was night and day.
If you DON’T care about your pet beyond basic medicine, this is definitely the place to go.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Woodbury offer for pet health and wellness?
Banfield Pet Hospital provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive care treatments like parasite control, nutrition and behavioral counseling.
What are the hospital hours of Banfield Pet Hospital in Woodbury?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 8:00 AM to 4:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, you can call during hospital hours for urgent care advice or referrals. For emergencies after hours, please contact your local emergency hospital.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans include annual preventive care such as comprehensive exams, vaccines, early screening diagnostics, nutritional and dental consultations. The plans automatically renew yearly unless paid in full at enrollment.
Can I get veterinary care online from Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital Woodbury?
You can schedule an appointment online through their website or mobile apps available for iOS and Android, or by calling the hospital directly.
What types of appointments does Banfield Pet Hospital offer?
Appointments include in-room visits where you stay with your pet, drop-off appointments where the hospital will notify you when your pet is ready for pickup, and virtual visits for Optimum Wellness Plan clients.
What nearby pet-related places are close to Banfield Pet Hospital Woodbury?
Nearby you can find PetSmart, a pet store and service center that can be convenient for purchasing pet supplies after a veterinary visit.
Which nearby grocery stores are convenient to Banfield Pet Hospital for running errands?
A few nearby grocery stores include Aldi Supermarket, Cub, and ALDI USA, which customers might visit for shopping before or after their pet's appointment.
Are there any health and wellness service providers near Banfield Pet Hospital Woodbury?
Yes, nearby you will find Medshape Clinic Woodbury MN (naturopathic holistic services and chiropractor) and The Joint Chiropractic, which could be convenient to visit along with your pet care appointments.