Business Details
About
Pet StorePet supply storePetco
Visit your West St. Paul Pet Store located at 1970 South Robert St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,505 reviews
5 stars
884
4 stars
329
3 stars
145
2 stars
51
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like KC and Felicia providing exceptional service.
Grooming Services
While some customers had positive experiences with grooming, others reported dissatisfaction, including issues with poor grooming quality and communication.
Customer Service Issues
Several reviews highlighted problems with customer service, including long wait times, unhelpful staff in certain areas, and issues with pricing discrepancies.
Product Pricing
Customers expressed concerns about high prices on certain items and discrepancies between in-store and online pricing.
Animal Care Concerns
Some reviews raised serious concerns about the living conditions of animals in the store, indicating a need for better animal welfare practices.
- EEEric Englund4 days ago1.0Whoever runs this store and everyone who works in the fish department needs to be fired. All of their tanks, all of their fish, and all of their plants look HORRIBLE. ALWAYS. They will look you dead in the eyes with a straight face and charge you $10+ for a package of brown slimy mush that used to be a plant. I dont understand why they dont pull dead stock (fish too). NEVER GO HERE FOR ANYTHING AQUARIUM RELATED
- FHfrank heidelbergDec 7, 20255.0Helpful staff exchanged snow dog booties for a better fit.
- LDLena DodgeNov 22, 20255.0KC one of the employees gave me the best experience I’ve ever had at petco , very knowledgeable on all products animals critters any questions I had they were answered right away , even tho it was busy kc still made sure to come check on me and make sure I was finding everything ok , he took time to look up my rewards and one of the items I bought to see if it was returnable , and lastly he’s always there to make sure a customers needs are met register line was long with only one cashier and Casey came right up and took over and helped us out he deserves a raise thank you KC for the help and being such a kind person
- DBDamon BryantNov 2, 20251.0Went in to adopt a cat. They did not have any at that store even though the site says they do. They were unwilling to call other stores to accommodate my needs, they told me to go on web sites my self and find one. I have now decided that I will not be adopting any cat.
- CAClarissa AmaOct 27, 20255.0I was so amazed with them, friendly staffs, very accommodating and they resolve issues about my dogs, they will always find a solution and i highly recommend this place. Wanted to thank them they really have a heart for their customers and furry friends. They’re not only groomers but they have compassion… love the staffs and groomers….
Frequently Asked Questions About Petco
Does the Petco West St. Paul location have a vet hospital?
No, Petco West St. Paul does not have a full-service vet hospital.
Does Petco West St. Paul offer vaccinations?
Yes, Petco West St. Paul provides vaccinations.
Does Petco West St. Paul offer curbside pickup?
Yes, curbside pickup is available at Petco West St. Paul. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at West St. Paul Petco?
Hamster and guinea pig prices vary by location. Call your West St. Paul Petco at 6514506204 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco West St. Paul sell dogs?
No, West St. Paul Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is Petco West St. Paul located?
Petco West St. Paul is located at 1970 S Robert St, West St. Paul, MN 55118-3923.
What are the store hours for Petco West St. Paul?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM.
Does Petco West St. Paul offer pet vaccinations?
Yes, Petco West St. Paul provides vaccination services for pets.
Does Petco West St. Paul have a full-service vet hospital?
No, Petco West St. Paul does not have a full-service veterinary hospital on site.
Can I use curbside pickup at Petco West St. Paul?
Yes, curbside pickup is available for eligible products at Petco West St. Paul.
Does Petco West St. Paul sell dogs and cats?
No, the store does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program at the store.
What payment methods are accepted at Petco West St. Paul?
Petco West St. Paul accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are there veterinary services near Petco West St. Paul?
Yes, Vetco Vaccination Clinic and Southview Animal Hospital are nearby, providing additional veterinary care options.
What nearby places can I visit before or after shopping at Petco West St. Paul?
You can visit neighboring stores and services like AT&T Store for mobile needs, Pearle Vision for eye care, and enjoy a meal at Wendy's or Baker's Square nearby.
Is there convenient parking and wheelchair accessibility at Petco West St. Paul?
Yes, the store has wheelchair accessible parking and entrance, and accessible restrooms to accommodate all customers.