Petco

4.0
1509 reviews

About

Pet StorePet supply storePetco
Visit your Waite Park Pet Store located at 35 Waite Ave. North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
35 Waite Ave N, Waite Park, MN
56387, United States

Hours

Reviews

4.0
1,502 reviews
5 stars
718
4 stars
426
3 stars
177
2 stars
73
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Animal Care

Numerous reviews express concern over the poor conditions of animals, particularly fish and reptiles, with reports of sick or dead animals.

Store Cleanliness

Customers frequently mention issues with store cleanliness, including unpleasant odors and dirty tanks.

Product Availability

There are complaints about stock issues, with customers often unable to find the items they need.

Pricing

Customers feel that prices are generally high, with some expressing dissatisfaction over perceived value.
  • LF
    Lily Felling
    Jan 2, 2026
    1.0
    Went here to get a bird. We waiting by the bird area for a bit and then when up front to get some help. They told us they’d be there soon. Waited and waited…. Nobody came. 20 minutes later we went back up there. Told us they had to get some fish and they’d be there in 10-15 minutes. We waited again. 20 minutes later went over by the fish, nobody there. We waited a bit longer. We eventually just left… all of the workers were sitting up front talking to each other. They lost out on a huge sale…. A couple birds and a bunch of bird items. Never coming here again. Go to Petsmart! Better and faster service there!
  • TP
    tiffany pittman
    Dec 31, 2025
    5.0
    Wonderful store to get everything you need for any pet
  • MH
    Maria Hamilton
    Dec 30, 2025
    5.0
    Debbie helped me find the right companion for my son. She's awesome and does right by Petco! Go to Debbie for your pet needs.
  • GL
    Goat Last
    Dec 24, 2025
    3.0
    The vibe here isn’t good. The lighting was very odd and couldn’t see where I was walking. Most of the items are so unnecessary and expensive.
  • JC
    Jasmine Barkley Coplien
    Dec 13, 2025
    1.0
    I made an order for cat food on the 5th. It’s now the 13th and I STILL haven’t received my purchase even though it was supposed to be delivered on the 9th. I called twice and was told two separate times that I’d receive my purchase the next day- both times were a lie. I’ve now requested a refund. This was the first purchase I’ve made from PETCO in 6+ years and the only reason I decided to autoship from here, was because of a sale. What a completely pointless purchase because I’ve now had to spend extra money on other cat food just to feed my cats- a total of 86 additional dollars just for the WEEK not including the time OR the money I lost from the purchase itself. I don’t know what happened but their service has gone downhill dramatically. I’m never buying from this place again. PETSMART and CHEWY get my money from now on. I’m a business owner and do rescue work for the community and surrounding towns in my area- I’ll be sure to let my customers and affiliates know not to waste their time or money here, either. What a disappointment. Update: Petco asked me to contact them after posting this and they literally did nothing to remedy the situation which affirms my opinion that they don’t care.

Frequently Asked Questions About Petco

Does the Petco St Cloud location have a vet hospital?

No, Petco St Cloud does not have a full-service vet hospital.

Does Petco St Cloud offer vaccinations?

Yes, Petco St Cloud provides vaccinations.