Brand Certified
Banfield Pet Hospital
3.7(309 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1136 Larpenteur Ave W, St. Paul, MN
55113, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(651) 487-3712
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Bring your pet to our Larpenteur clinic in St. Paul for preventive petcare services like physical exams, vaccinations, dental cleanings, and more. Call (651) 487-3712 or schedule your appointment on banfield.com.
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.7
309 reviews
5 stars
178
4 stars
30
3 stars
9
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates significant issues with responsiveness and professionalism, particularly at the front desk, leading to frustration among customers.
Quality of Care
While some customers praised the compassionate care provided by specific veterinarians, others reported negative experiences with treatment recommendations and perceived upselling.
Wait Times
Many reviews highlighted excessive wait times for appointments and procedures, causing dissatisfaction among pet owners.
Communication Issues
Customers frequently mentioned poor communication regarding treatment plans, appointment scheduling, and follow-up care, contributing to a lack of trust.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with care while others reported feeling neglected or misled.
- TRTina ReischelFeb 9, 20265.0Great caring staff. Love they have health care plans for your pet good pricing
- JPJenna PenderJan 26, 20262.0They were great with my cat while we were there and gave us a diagnosis. However every step since from getting prescriptions, to records, to referrals to a surgery center the have been extremely unresponsive and we have either spent weeks getting what we need or not gotten it at all. I would only use this clinic for simple matters like vaccinations or a checkup, never again for something ongoing and time constrained.
- DHDiane HaleJan 22, 20261.0Imagine if you went in for your annual checkup and you had to sit in a lobby for 5 or more hours. Banfield does "drop off" for pets for their shots, annual exams, and it takes ALL day. My poor doggy sits there for HOURS in a SMALL CAGE. It's always at least 5 hours, sometimes 6 or 7 hours. It's not cool. And Banfield always recommends something "extra" just to pump up the bill. It's a money grabbing place. The vets are nice, but systemically it's a profit driven unpleasant experience for your pet.
- CCCharlieJan 12, 20261.0I just walked by the other day and it was awful just going past. The sidewalk is about a foot thick sheet of lumpy ice. They've got the parking lot cleared so there isn't a spec of ice or snow in the lot, but the sidewalk is an absolute nightmare for even the most able bodied individuals. It's quite clear it's never been taken care of, and even looks like some of the snow from the lot was pushed onto the sidewalk. I hope the city fines them for double what it would've cost to have it taken care of, because it's genuinely problematic.
- JNJessica NielsenJan 10, 20265.0Excellent patient care!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What services does Banfield Pet Hospital in Larpenteur offer?
Banfield Pet Hospital offers preventive care services such as physical exams, vaccinations, dental cleanings, spay/neuter, microchipping, nutrition advice, parasite control, DNA tests, and end of life care.
What are the operating hours for Banfield Pet Hospital in St. Paul?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 4:00 PM. It is closed on specific holidays including Nov 26-27, Dec 24-25, Dec 31, and Jan 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. In non-hospital hours, please contact a local emergency hospital.
Can I schedule an appointment online or through an app?
Yes, appointments can be scheduled online via Banfield's website or through their iOS and Android apps.
Is it possible to get veterinary care remotely at Banfield?
Yes, clients with an Optimum Wellness Plan can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
How is Banfield Pet Hospital keeping pets and people safe during the COVID-19 pandemic?
The hospital has implemented precautions such as encouraging drop-offs and increasing cleaning protocols. They recommend calling ahead and offer telehealth services for added safety.
Is the Banfield Pet Hospital facility accessible to people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and is welcoming to LGBTQ individuals. Appointments are required.
What nearby locations might be useful for Banfield Pet Hospital clients to visit?
Clients might visit Larpenteur Animal Hospital for veterinary alternatives, Walgreens for pharmacy needs, or Pet Supplies Plus Roseville for pet grooming and supplies. Roseville Center offers shopping and dining options nearby.
Are there nearby dining options where customers can eat before or after visiting Banfield?
Yes, nearby dining includes House of Wong for Chinese and American cuisine, Taco Bell for Mexican food, Papa John's Pizza for fast food, and The Original Malt Shop for American comfort food.
What recreational or service locations are near Banfield Pet Hospital in Larpenteur?
Nearby are Caribou Coffee for a cafe experience, Anytime Fitness - Roseville for gym and fitness, Dreamers Vault Games for hobby shopping, and LibertyX Bitcoin ATM for currency exchanges.
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