Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Bring your pet to our Larpenteur clinic in St. Paul for preventive petcare services like physical exams, vaccinations, dental cleanings, and more. Call (651) 487-3712 or schedule your appointment on banfield.com.
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.7
296 reviews
5 stars
172
4 stars
29
3 stars
9
2 stars
11
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While many customers praised the staff for being friendly and compassionate, there were significant complaints about rude and unprofessional behavior from receptionists and some veterinarians.
Service Quality
Customers reported a mix of experiences regarding the quality of care, with some praising the veterinarians for their thoroughness and others criticizing the lack of communication and perceived negligence.
Appointment Issues
Numerous reviews highlighted problems with scheduling, including long wait times, missed appointments, and difficulty reaching the clinic by phone.
Cost Concerns
Several customers expressed dissatisfaction with the pricing of services, feeling that they were overcharged or pressured into unnecessary treatments.
Compassionate Care
Despite the negative feedback, many customers shared positive experiences regarding the compassionate care provided during difficult times, such as euthanasia.
- KWKayla Wilson5 days ago1.0Whoever worked reception on 11/19/2025 at 4:30pm is incapable of doing her job with any sort of empathy and needs her position revoked. Mad because I asked the vet to call in the prescription I have waited over 24 hours for? And can’t read of a simple prescription to a pharmacist?
- JJjoanOct 31, 20254.0I've been with Banfield for well over a decade and been happy with them for my dogs.
- MVMiguel A. VigoOct 22, 20255.0Well the customer service was good.showed good care to my dog. Appointment was on time.i nsurance price good .
- PTPatricia TaylorOct 9, 20255.0The staff are very polite, nice and outstanding I would recommend my family and friends to trust Banfield with their pets care
- MOM. Cecilia OrganistaOct 3, 20252.0Algunos doctores son muy buenos y considerados pero me ha tocado alguno que solo quiere hacer mas examenenes o dar medicinas cuando en realidad no son necesarias. En una ocasion le sacaron un diente a mi perrito que todavia no estoy segura que debieron haberlo hecho ya que no me dieron ninguna prueba de que ese procedimiento fuera necesario. Lo sigo teniendo ahi pues creo que todas las veterinarias funcionan igual.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What services does Banfield Pet Hospital in Larpenteur offer?
Banfield Pet Hospital offers preventive care services such as physical exams, vaccinations, dental cleanings, spay/neuter, microchipping, nutrition advice, parasite control, DNA tests, and end of life care.
What are the operating hours for Banfield Pet Hospital in St. Paul?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM and Sunday from 8:00 AM to 4:00 PM. It is closed on specific holidays including Nov 26-27, Dec 24-25, Dec 31, and Jan 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals. In non-hospital hours, please contact a local emergency hospital.
Can I schedule an appointment online or through an app?
Yes, appointments can be scheduled online via Banfield's website or through their iOS and Android apps.
Is it possible to get veterinary care remotely at Banfield?
Yes, clients with an Optimum Wellness Plan can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
How is Banfield Pet Hospital keeping pets and people safe during the COVID-19 pandemic?
The hospital has implemented precautions such as encouraging drop-offs and increasing cleaning protocols. They recommend calling ahead and offer telehealth services for added safety.
Is the Banfield Pet Hospital facility accessible to people with disabilities?
Yes, the hospital has wheelchair accessible restrooms and is welcoming to LGBTQ individuals. Appointments are required.
What nearby locations might be useful for Banfield Pet Hospital clients to visit?
Clients might visit Larpenteur Animal Hospital for veterinary alternatives, Walgreens for pharmacy needs, or Pet Supplies Plus Roseville for pet grooming and supplies. Roseville Center offers shopping and dining options nearby.
Are there nearby dining options where customers can eat before or after visiting Banfield?
Yes, nearby dining includes House of Wong for Chinese and American cuisine, Taco Bell for Mexican food, Papa John's Pizza for fast food, and The Original Malt Shop for American comfort food.
What recreational or service locations are near Banfield Pet Hospital in Larpenteur?
Nearby are Caribou Coffee for a cafe experience, Anytime Fitness - Roseville for gym and fitness, Dreamers Vault Games for hobby shopping, and LibertyX Bitcoin ATM for currency exchanges.