Brand Certified
Banfield Pet Hospital
4.2(197 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
14020 Highway 13 S, Savage, MN
55378, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(952) 226-3220
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Savage provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
197 reviews
5 stars
139
4 stars
17
3 stars
8
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for their friendliness and care, others are criticized for rudeness and lack of professionalism.
Care Quality
Many customers appreciate the quality of care provided to their pets, but there are significant concerns about misdiagnoses and inadequate communication regarding treatment.
Pricing Transparency
Customers frequently mention a lack of transparency in pricing, with unexpected charges and high costs leading to dissatisfaction.
Appointment Issues
Several reviews highlight issues with appointment scheduling, including strict policies on lateness and difficulty in getting timely appointments.
Mixed Experiences
Overall experiences vary widely, with some customers expressing loyalty and satisfaction, while others report serious concerns and a decision to switch vets.
- KBKatrina BennettDec 18, 20252.0We have brought our cat and dog to banfield for years, we stayed through moves, until recently. I brought my cat in for a regular check up and they either had to give shots or take blood, either way my cats legs were wrapped in a green tape. I took them off the same day and realized they had dyed my cats fur green. I called to inquire and was told “it will fade away in a couple days” I called again weeks later and was told “ya, the pink tape normally does that, not the green. Use hydrogen peroxide” Ok, so I did that, several times. Now a month later I call to see if they can help me, since they were the ones who dyed my cat green. I was snarkly told “We don’t do that here, I will ask my manager. We were out of our regular tape and used an off brand.” Ok..it has been MONTHS. I was promised a call back, never happened. We have switched vets. They are nice, until they are not. Sincerely, Mom with a green legged bengal cat.
- DJDenise JohnsonDec 4, 20255.0They were great with my dog Sadie. She is a very shy dog and they handle her with great care
- SSSterlingGroupMNOct 27, 20255.0I have used Dr Nielsen since he started at Richfield and followed him to savage. Hes the best veterinarian anyone could ever imagine. He made the passing of all 3 of my Parson Russels easier. If you want someone who is the best and cares. Bring your dog to here and to Dr Nielsen. Pure class. Id give 10 stars if I could. Thank you, Jeremy Bjornberg
- MDMindy DalyOct 2, 20255.0Great service, they always can get me in and are very flexible. They take great care of my pets.
- EMEthan MobleySep 23, 20253.0Nice people but pricing is not transparent. I called for an appointment to get annual vaccines for my dogs. Total cost for one small dog to receive Bordetella, Leptospirosis, and Lyme vaccines was $193.68, which seemed high. I only learned after paying and looking at my receipt that Banfield charged $80.95 for an office visit, which was never communicated to me at any stage. This should be communicated at the time and appointment is made, at minimum.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Savage offer for pet care?
Banfield Pet Hospital in Savage offers preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, spay/neuter services, end-of-life care, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in Savage?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital accept new patients?
Yes, Banfield Pet Hospital in Savage is currently accepting new patients for their veterinary services.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The plan provides annual preventive care including comprehensive exams, vaccines, early diagnostics, dental care, nutrition consultations, and more. It offers discounts on treatments and automatically renews annually unless paid in full at enrollment.
Can I get remote veterinary advice through Banfield?
Yes, clients with an Optimum Wellness Plan can access 24/7 general pet care advice and triage support via Vet Chat on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital in Savage?
Appointments can be scheduled online via Banfield's website or app. Banfield requires appointments for all visits.
Does Banfield Pet Hospital offer emergency care?
No, Banfield does not provide emergency care. For urgent matters during hospital hours, they offer referrals or advice. After hours, please contact your local emergency hospital.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can enjoy healthy options at Nautical Bowls, relax at Beem Light Sauna Savage health spa, or grab a coffee at Tim Hortons, all within easy reach from Banfield Pet Hospital.
Where can I find shopping options close to Banfield Pet Hospital in Savage?
Shopping options nearby include Marshalls department store, Vans shoe store, and the Marketplace @ 42 shopping center for a variety of retail needs.
Are there any fitness or wellness centers near Banfield Pet Hospital?
Yes, nearby fitness and wellness centers include Club Pilates, Pure Barre gym, Yoga 4 You studio, and iLoveKickboxing club, great for pet owners to stay active before or after a visit.
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