Petco

Reviews

• EP

  Extraordinarily Plain

  3 days ago
  5.0
  Has what you need in general.
• JW

  Julie Wrase

  Apr 23, 2026
  3.0
  Lots of empty shelves. Would have bought more
• TR

  T R

  Apr 20, 2026
  1.0
  No one appeared to be working fish despite several tanks being in some form of maintenence (tubes all over, blocking walkways) so asked cashier, who was friendly, for help in fish, she said she'd call someone. Waited 5-10 minutes before I decided to just leave. Another person (only other shopper in store) also stood around for several minutes by fish before seemingly deciding they didn't want to wait and leaving too.
• AR

  Angela Rose

  Apr 16, 2026
  5.0
  Super nice store and very helpful staff.
• CB

  C Bienapfl

  Apr 15, 2026
  5.0
  I ordered curbside pickup because I am injured and cannot walk well and have a torn rotator cuff so carrying a large bag of food would be rather difficult for me at this time. When I arrived at the Roseville location I opened the petco app and hit the “I’m here” button and it said someone would be right out with my order. No one came out .. after 10 minutes I attempted to call the store and I got a prerecorded message saying the store was closed at this time, even though it clearly was not - it was 8 they closed at 9 and there were still other customers going in and out of the store with purchases. I looked the phone number up just to double check I had the correct store and called again same thing. After 25 minutes I made my way inside and a girl was standing there doing nothing right by the front entrance and I explained my situation. Her response was “well the app doesn’t work to notify us you have to call”. I told her I did and that it said they were closed. She didn’t have any idea what to say … she went to get my order and another woman walked up and asked if I had been helped and before I could even respond she was gone. The girl came back with the order so much as threw the large bag of food and other item I had purchased at me and said “here ya go”. Not can I help you to the car.. not do you need help carrying this… not can I get you a cart even!! She literally stood and watched as I limped out of the store barely hanging into the bag of dog food. Some people are Absolutely not fit for customer service or even jobs with the general public at all. She was one of those people. I will not go back and I will drive to a further away location to make sure I don’t run into her again. Ridiculous!!!!

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