Petco

Reviews

• AL

  ashley loeb

  3 days ago
  2.0
  Pretty sure the cashier linked my purchase to her account after I declined using my own
• TE

  Tim Eickhoff

  Mar 16, 2026
  5.0
  Staff was helpful with dog shampoo purchase.
• TK

  Timothy Ketchum

  Feb 23, 2026
  1.0
  We had booked our dog, Goose, for some grooming on January 30th. When I booked the service, I stated he needed a haircut, but only in certain places, as well as a bath. Come to find out, on Friday, January 30th, the person who can use scissors and cut hair was not there, so they could only give a bath. During the course of the bath, they scratched the inside of my dog's ear and didn't tell me. Later, I noticed the scratch because he was pawing at his head. It got very infected, and we had to bring him to the vet. The vet invoice is attached. So not only did they not do the service we booked, but they also injured my dog, and it cost us a $317 vet bill for him to get meds for the infection and treated. They kept saying a manager would call us back regarding a refund, but they never did.
• DM

  Donnie Moore

  Jan 21, 2026
  3.0
  I like petco but this last time I struggled to get the dog food on the top shelf. It was way back and could not be reached. I went up and down the isles looking for help but was not able to find anyone tall enough so I had to improvise with an item to try to reach. Other than that it has been good. It would be nice to have some sort of step to be able to reach items on the top shelf for those that are struggle with hight.
• TM

  Taylor Medes

  Dec 26, 2025
  2.0
  Normally fantastic service and they’re great as far as price matching, but I came to use the self service dog wash and when I asked the employee if i could get set up and pay for it, I was told “we normally don’t recommend giving dogs baths at this time of day” and got no help.

Frequently Asked Questions About Petco