Banfield Pet Hospital® - Quarry provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the caring and knowledgeable staff, highlighting specific veterinarians for their exceptional service.
Communication Issues
Several reviews mentioned poor communication regarding appointments, delays, and billing, leading to frustration among customers.
Service Consistency
While some customers had positive experiences, others reported long wait times and rushed consultations, indicating inconsistency in service quality.
Wellness Plans
The wellness plans received mixed feedback; some found them valuable, while others felt pressured into purchasing them without clear communication on costs.
Facility Concerns
A few reviews pointed out cleanliness issues and unsatisfactory conditions at the facility, raising concerns about overall hygiene.
JC
Jenna Carlson
Feb 10, 2026
5.0
Amazing staff. First time at this specific location but I love Banfield so much. They are honest vets and reasonable prices and never overcharge for unnecessary things. They care about your pets and we are so glad we found this vet.
ZM
Zeinab Madar
Jan 30, 2026
5.0
Had such a great experience at this location. They always have appointments available pretty quickly. Dr. Seth is the best and was very thoughtful and caring towards my cat. The optimum wellness plan is definitely worth the money.
LD
Lizabeth Duvall
Jan 22, 2026
1.0
BUYER BEWARE
Made an appointment 2 days ago for 715am and I get here and they are closed?? they don't even open until 8am. I work 2nd shift and woke up at 6am and I can't even get a hold of them.
Last time we went for basic vaccines and it took 7 hours!!!!
DONT BUY THE WELLNESS PLANS!!! you get trapped in their terrible service!
DB
David Belille
Dec 10, 2025
5.0
Whan you ask questions they are helpful I think they feel about your pet was great I recommend to my brother now he is using to
TM
Ted Marth
Nov 12, 2025
5.0
The care my dog receives at the Banfield Quarry location goes above and beyond, you can tell they really care here.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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