Petco

Reviews

• CH

  claire hendrickson

  4 days ago
  4.0
  People were helpful and kind
• JS

  John Schaefer

  Feb 2, 2026
  4.0
  Since the addition of online appointments, my time spent at VETCO for a visit for vaccinations for my lab, have not improved. The most recent visit was unnecessarily prolonged because in my instance 2 parties were booked at the same time, 3:15 with only one vet and one tech. The other party had two dogs and the triage techs did not actively manage the situation but rather passively just stood there, which resulted in me waiting another 30 minutes to be seen. I was instructed to arrive 10 min. before the appt. time to avoid overcrowding, but there were two parties in line that had appointments after me-I pointed out that it bastardizes the online appointment process to allow parties to be seen earlier simply because they arrived too early just as it would if parties that arrived late for their appt. to be seen right away and butt in line ahead of someone who arrived on time. I have pointed out to VETCO that they need to more actively manage their online appointment making and only allow one animal per appointment. If a party has more than one animal to be seen they should make two appointment times back-to-back. Other than their difficulty with appointment/arrival issues, the vet and the tech were excellent, however the triage tech offered me a testing package WITH a Lyme's test but did NOT offer me a package of vaccinations that INCLUDED a Lyme's vaccine. I think this practice is backwards, where if an animal is given a Lyme's vaccine in the previous year, there is no need to test for Lyme's unless the dog is symptomatic and a customer's money may be better spent on an updated Lyme's vaccine. I hope when I return next year for vaccinations, VETCO has improved the appointment/arrival time process to ensure fairness and minimize prolonged wait times that the current system seems to allow due to disorganized scheduling and triage passivity/inexperience. Other than these shortcomings, I think VETCO is a great place for vaccinations for your pet for an economical price and veterinary expertise.
• KB

  Kay Brown

  Jan 3, 2026
  5.0
  Excellent customer service and very helpful with recommendations for my dog.
• JS

  Jackson Scholberg

  Dec 14, 2025
  5.0
  At checkout you can select to pay to donate a toy to a cat shelter and make another cat happy!
• NB

  Nate and Amber Boen

  Dec 9, 2025
  5.0
  Vital Care membership is incredible. Stephanie's care of our pup and grooming are exceptional.

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