Brand Certified
Banfield Pet Hospital
4.1(168 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
11200 Prairie Lake Dr, Eden Prairie, MN
55344, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(952) 942-8199
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Eden Prairie provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.1
168 reviews
5 stars
111
4 stars
19
3 stars
11
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and knowledgeable, with specific mentions of individual team members who provided excellent service.
Service Issues
Several reviews highlighted issues with customer service, including rude receptionists and lack of communication regarding appointments and care.
Care Quality
While many customers reported positive experiences with pet care, there were notable complaints about misdiagnoses and inadequate treatment leading to negative outcomes.
Pricing Transparency
Customers appreciated the affordability of services and wellness plans, but some expressed concerns about being upsold on unnecessary services.
- LSLaurie SeversonJan 6, 20265.0I have nothing but good things to say about Banfield Pet Hospital in Minnetonka on Highway 7
- AGAlexander GordeyevDec 10, 20255.0Great place Great team. Love it Will recommend to everyone.
- TLTeasha LightfootNov 26, 20254.0The tech my fur kid met with was really great. The Dr was not as thorough as Dr Gast at Petco. I will be visiting other locations since he has the premium care plan
- SNSteve NaSalleNov 26, 20255.0As always, Excellent service and tender care for our pets. We have been with Banfield for several years, and willing to drive 3 hours away for their great service 👍.
- ASAnne SheaSep 17, 20255.0I would highly recommend Banfield! When my dog Finn has any issues I can always grey in and find out what’s wrong. They love animals and show it!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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