Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Eden Prairie provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
167 reviews
5 stars
109
4 stars
19
3 stars
11
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, professionalism, and genuine care for pets.
Service Quality
While many reviews highlighted excellent service, some customers reported issues with thoroughness and communication, particularly regarding treatment outcomes.
Customer Experience
Several reviews noted positive experiences with the clinic's environment and efficiency, though there were complaints about rude receptionists and upselling practices.
Concerns with Policies
Some customers expressed dissatisfaction with the clinic's policies, particularly regarding billing practices and handling of deceased pets.
- LSLaurie Severson6 days ago5.0I have nothing but good things to say about Banfield Pet Hospital in Minnetonka on Highway 7
- AGAlexander GordeyevDec 10, 20255.0Great place Great team. Love it Will recommend to everyone.
- TLTeasha LightfootNov 26, 20254.0The tech my fur kid met with was really great. The Dr was not as thorough as Dr Gast at Petco. I will be visiting other locations since he has the premium care plan
- SNSteve NaSalleNov 26, 20255.0As always, Excellent service and tender care for our pets. We have been with Banfield for several years, and willing to drive 3 hours away for their great service 👍.
- ASAnne SheaSep 17, 20255.0I would highly recommend Banfield! When my dog Finn has any issues I can always grey in and find out what’s wrong. They love animals and show it!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of preventive care services does Banfield Pet Hospital in Eden Prairie offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care. However, during hospital hours, you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary care online from Banfield?
Yes, Optimum Wellness Plans clients can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What hours is Banfield Pet Hospital in Eden Prairie open?
They are open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android.
What is included in Banfield's Optimum Wellness Plan?
The plan includes head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more; it focuses on annual preventive care.
Does Banfield Pet Hospital require appointments?
Yes, appointments are required to receive care at this hospital.
Where is Banfield Pet Hospital located in Eden Prairie?
It is located at 11200 Prairie Lake Dr, Eden Prairie, MN 55344, USA.
Are there pet-related stores near Banfield Pet Hospital in Eden Prairie?
Yes, PetSmart, a pet services and pet store, is nearby which could be convenient for picking up pet supplies before or after visits.
What nearby dining options are available near Banfield Pet Hospital for pet owners?
Carter's Cafe, a fast food restaurant and cafe, is close by, offering a convenient spot for a meal or coffee during your visit.
What fitness or wellness centers are near Banfield Pet Hospital in Eden Prairie?
The Exercise Coach gym and Valeo Health and Wellness Center, offering chiropractic and holistic care, are nearby if you want to combine pet visits with your wellness routine.