Petco

4.3
658 reviews

About

Pet StorePet supply storePetco
Visit your Eagan Pet Store located at 1505 Central Park Commons Drive Suite 100 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1505 Central Park Cmns Dr, Eagan, MN
55121, United States

Hours

Reviews

4.3
656 reviews
5 stars
408
4 stars
137
3 stars
41
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in grooming and product assistance.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude interactions and long wait times at checkout.

Grooming Services

Grooming staff received positive feedback for their skills and care, with specific mentions of individual groomers like Justine and Angel.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers reported issues with clutter in aisles.

Veterinary Services Concerns

Multiple reviews expressed dissatisfaction with veterinary services, citing rushed appointments and lack of thorough care.
  • JH
    Jerry Higgins
    Dec 21, 2025
    5.0
    Friendly staff
  • BJ
    bill johnson
    Dec 21, 2025
    5.0
    Good store, and knowledge associates
  • MR
    Mykayla Ryan
    Nov 30, 2025
    5.0
    If you need your dog groomed, definitely see Angel S! He’s so kind and does such a nice job. We will be back!
  • HB
    Habiba Ben Belgacem
    Nov 29, 2025
    1.0
    I visited your store today and was extremely disappointed. I was standing in line, waiting patiently, when the cashier with red hair ignored me and served someone who skipped the line. I was dressed casually with no makeup, and it was clear I was judged by my appearance. When I asked the cashier who checked me out, Kevin, if people are allowed to skip the line, he said, “Yes, it depends.” That response was unacceptable and unprofessional. As a hotel manager, I was shocked by the disrespect, the lack of customer service, and the discriminatory behavior I experienced. I will not be returning. I expect a follow-up from a higher-level manager—if customer care matters at all in this store.
  • JJ
    Jeff Johnson
    Nov 27, 2025
    5.0
    It's a good n helpful store, adoption cats available.

Frequently Asked Questions About Petco

Does the Petco Eagan location have a vet hospital?

No, Petco Eagan does not have a full-service vet hospital.

Does Petco Eagan offer vaccinations?

Yes, Petco Eagan provides vaccinations.