Petco

4.3
651 reviews

About

Pet StorePet supply store
Visit your Eagan Pet Store located at 1505 Central Park Commons Drive Suite 100 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1505 Central Park Cmns Dr, Eagan, MN
55121, United States

Hours

Reviews

4.3
649 reviews
5 stars
402
4 stars
137
3 stars
41
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several complaints about rude interactions and long wait times at checkout.

Grooming Issues

Numerous reviews highlighted negative experiences with grooming services, including injuries to pets and poor handling.

Store Cleanliness

The store generally received positive remarks for cleanliness, but some customers reported unsanitary conditions, particularly regarding animal care.

Product Availability

Customers appreciated the variety of products available, though some noted issues with organization and accessibility in the aisles.

Veterinary Services

Feedback on veterinary services was mixed, with some praising the care received while others reported rushed and inattentive service.
  • JL
    Justin Law
    Nov 4, 2025
    5.0
    My maltipoo has been groomed by Justine at Petco Eagan for a number of years. Justine is incredibly skilled, a great communicator, very knowledgeable, and kind — My often-skittish dog is comfortable with her, which makes me comfortable. Dozens of groomings in, I could not be happier. I feel so fortunate to have found service of this caliber at a Petco. Justine exceeds prior groomers at more “boutique” grooming-only businesses I’ve tried, and I’m glad to keep coming to Petco because of her. Highly recommend.
  • RH
    Rachel Huynh
    Nov 1, 2025
    5.0
    I bring my dog here regularly to get deshed baths and Justine is amazing with her! My dog is very timid but Justine always works so well with her. I appreciate how patient and gentle she is with my dog.
  • AM
    Amanda Mitchell
    Oct 7, 2025
    1.0
    This used to be my favorite pet store. I adopted my cat from here and the staff were always so friendly and helpful. But the past few years things have gone downhill. Lately staff is too busy working on projects to ring people up. I typically have to wait for someone to see me at the checkout. Usually I only wait a minute or 2, but today I waited over 5 minutes. I only saw customers shopping near the checkout, no staff. I tried to call the store but got disconnected. I ended up walking over to the vet and asking if there was anyone ringing up customers. She paged overhead and all the sudden employees came out of the woodwork. The guy that rang me up was friendly, and said everyone was working truck. I work retail too, so I get it. But maybe install self checkouts so then the staff doesn't have to worry about being interrupted by customers. If I had cash on me I would have left the money on the counter. I think I'll shop at petsmart from now on, they always have someone at a register.
  • MP
    Michael P
    Oct 1, 2025
    5.0
    My favorite Petco location. No complaints here.
  • MW
    Mary West
    Sep 7, 2025
    5.0
    I really enjoy shopping at Petco. The staff is really helpful, and knowledgeable. My only complaint is that there is so much stuff in the aisles that it is hard to maneuver around with a cart which I need. Brie was really fun to talk too, and she helped me find what I needed.

Frequently Asked Questions About Petco

Does the Petco Eagan location have a vet hospital?

No, Petco Eagan does not have a full-service vet hospital.

Does Petco Eagan offer vaccinations?

Yes, Petco Eagan provides vaccinations.