Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Eagan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.9
247 reviews
5 stars
152
4 stars
24
3 stars
8
2 stars
8
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and thorough care for pets.
Communication Issues
Several reviews highlighted poor communication, including long wait times for updates and lack of follow-up on pet care.
Concerns Over Care
Multiple customers expressed dissatisfaction with the quality of care, citing misdiagnoses and inadequate treatment for their pets.
Wellness Plan Criticism
Customers raised concerns about the wellness plan, feeling it was not transparent and often led to unexpected costs.
Mixed Experiences
While some customers had positive experiences, others reported significant issues, leading to a divided perception of the clinic's overall performance.
- JOJASON OHIGGINS6 days ago1.0Customer service? Nope they will just wish you good luck. My 18 year old daughter brought her dog in this afternoon because her shitzu had been there in the past and was suffering seizures. Instead of offering any help she was told that she didn’t have an appointment and dismissed her. When my daughter asked if she could tell her what to do or where to go she was told “ nope, best of luck to you”. Can’t imagine it would have put this woman out to provide some direction to a teenager who is trying to help their pet. We will now be bringing our 3 dogs to a vet that actually cares about their patients and owners.
- KNKelsey NashNov 14, 20255.0Banfield Eagan was quick to care for my puppy in an emergency and made what could have been life ending, a happy ending. They have also been fantastic with her preventative care. The staff at this location truly care!
- LGLisa GardnerNov 6, 20255.0Odin loves his vet: he gets excited to go there and see everyone!
- TLTowanda F.W. LoweOct 3, 20255.0Thank You for your condolences for my beloved ❤️fur baby❤️💔Gizmo💔he was the best pet dog ever and we will miss him so much full of love and a joy to have😭😭😭💔💔💔❤️❤️
- JMJodee MolitorSep 25, 20254.0Went with my friend and her pup twice (at the and of his life) the last two weeks. It was hard but I was so impressed with the time they spent and how kind everyone is at Banfield. They did everything they could but not the expensive things that would not have helped.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the hospital hours for Banfield Pet Hospital in Eagan?
Banfield Pet Hospital in Eagan is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. It is closed on major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. During hospital hours, you can call for urgent care advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
The hospital offers preventive care treatments such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy throughout life stages.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans include annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. These plans automatically renew yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via the Banfield website or their app. Appointments include in-room visits, drop-offs, and virtual visits for Optimum Wellness Plan clients.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access Vet Chat™ on the Banfield app for remote general pet care advice and triage support 24/7.
Are appointments required at Banfield Pet Hospital in Eagan?
Yes, Banfield Pet Hospital requires appointments to provide timely and focused care for your pets.
What nearby dining options are available around Banfield Pet Hospital in Eagan?
Nearby dining options include Wingstop for chicken wings, Kyuramen for Japanese and Asian cuisine, Old Chicago for pizza, Persis Indian Grill, and Bonchon for Korean chicken dishes. These places offer convenient meal options before or after your pet's appointment.
Where can I shop for children's clothing near Banfield Pet Hospital?
Kid to Kid - Eagan and Kohl's are nearby stores where you can find children's clothing, making it easy to combine pet care with shopping for your family.
Are there fitness or wellness centers close to Banfield Pet Hospital?
Yes, nearby fitness and wellness facilities include Farrell's Extreme Bodyshaping gym, HOTWORX yoga studio and gym, and Goldfish Swim School for swimming lessons, ideal options to visit before or after your pet's care appointment.