Petco

4.1
1204 reviews

About

Pet StorePet supply store
Visit your Duluth Pet Store located at 903 W. Central Entrance for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
903 W Central Entrance, Duluth, MN
55811, United States

Hours

Reviews

4.1
1,196 reviews
5 stars
625
4 stars
289
3 stars
143
2 stars
36
1 star
103

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, helpful, and knowledgeable about pets and products.

Customer Service

There were mixed reviews on customer service, with some customers reporting excellent experiences while others faced rudeness and poor handling of issues.

Store Condition

Several reviews highlighted cleanliness issues and poor maintenance in certain areas of the store, particularly in the fish section.

Product Availability

Customers appreciated the wide selection of pet products, although some noted limited availability for specific items.

Grooming Services

Grooming services received positive feedback for being attentive and professional, though there were complaints about scheduling and service quality.
  • AE
    A Edberg
    Oct 28, 2025
    3.0
    It was petco😁
  • BP
    Brandie Peterson
    Oct 27, 2025
    5.0
    We went to Petco and bought a ball python and two guinea pigs. Every staff person we interacted with was so nice and helpful. We got all of our questions answered and they took the safety of my kids into consideration when picking which python to bring home. Very friendly and knowledgeable staff. Lots of options in animals too
  • JM
    Jessica Moore
    Oct 20, 2025
    3.0
    Make sure you schedule two appointments beforehand for your pet vaccines at the Vetco clinic. Scheduling is 2 weeks out or more and your pets will be disqualified for their boosters if you can't get it on time.
  • KR
    K R
    Oct 5, 2025
    1.0
    Update dropping to one Star they responded telling me to call that was a waste of time! They told me to call the 800 customer service number that was a waste of time! I had to break down most of my tank to get the dead moss they sold me to stop the high African Chichlid PH from dropping dangerously low!. Be very careful buying from this company especially if they offer a discount they might be selling something that should be in the trash!!! I
  • TE
    travis kolden (eightydee)
    Sep 29, 2025
    3.0
    the negative: drove an hour to buy fish. got there and had to wait and find someone. after I waited another 30 mins for someone to come help. only to tell me all the fish with the lights out, basically every freshwater tank, the fish are "under observation". I understand it was busy, and even one man off the clock went to try and find someone. there were signs but only on selected tanks. I wish there was another form of letting the public know that you cant buy fish during this point. so triple check with the store before you go if you want to adopt a fish. also, I say this is the negative part, they have everything! limit your money or youll end up spending ding everything you got. but worth it. the positive: they literally had everything I needed and wanted! besides my little misfortune, I do not knock the employees, as it looked like they were short staffed and busy part of the day.

Frequently Asked Questions About Petco

Does the Petco Duluth Heights location have a vet hospital?

No, Petco Duluth Heights does not have a full-service vet hospital.

Does Petco Duluth Heights offer vaccinations?

Yes, Petco Duluth Heights provides vaccinations.