Petco

4.2
772 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Chaska Pet Store located at 244 Pioneer Trail for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
244 Pioneer Trl, Chaska, MN
55318, United States

Hours

Reviews

4.2
753 reviews
5 stars
433
4 stars
168
3 stars
63
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like Zack and Brielle for their exceptional service.

Grooming Issues

Several reviews highlighted significant problems with the grooming services, including poor communication, unsatisfactory results, and unprofessional behavior from staff.

Store Cleanliness

Customers expressed concerns about the cleanliness of the store, particularly the bathrooms, which were reported as dirty and poorly maintained.

Product Availability

While many customers appreciated the variety of pet supplies, some noted issues with pricing discrepancies and the availability of specific items, especially for aquatic pets.

Animal Care Concerns

There were serious complaints regarding the conditions of animals in the store, particularly reptiles and fish, raising ethical concerns about their treatment.
  • SL
    Sang Gu Lee
    Nov 7, 2025
    3.0
    We tried to get urinary tract food for cat, but the shelf didn't mention anything about bring prescription in order to buy,but then the cashier said we can't buy unless u have prescription for the pet or got prescription by Petco.
  • JJ
    Juhaan Johar-Preisler
    Nov 3, 2025
    5.0
    This Vetco location has been incredible over the past year. We switched after some disappointing experiences at other clinics because our pet needed more consistent, personalized care — and Vetco truly delivered. The veterinarians here genuinely care; our vet regularly checked in via text every couple of weeks, without requiring a formal appointment or fees, just to make sure our fur baby was doing well. After a year and a half of treatment, we sadly lost our sweet Chase. The Vetco team supported us through every step, offering compassion, guidance, and care during an extremely difficult time. They even mailed us a heartfelt card signed by the entire team. We’re deeply grateful for everything they did for us.
  • MB
    Mary Bunnell
    Oct 21, 2025
    5.0
    Love petco has all my pups needs
  • JJ
    Jess
    Oct 18, 2025
    4.0
    We have been here a few times and had good experiences! 4 stars because the bathrooms are really dirty. Looks like they haven't been cleaned in quite sometime and the toilet in the womens bathroom is growing mold.
  • CR
    Cheryl Rowe
    Oct 17, 2025
    5.0
    Chaska Petco always have all my fav choices! & if something is outta stock, they always accommodate.

Frequently Asked Questions About Petco

Does the Petco Chaska location have a vet hospital?

No, Petco Chaska does not have a full-service vet hospital.

Does Petco Chaska offer vaccinations?

Yes, Petco Chaska provides vaccinations.