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Petco

4.0
(761 reviews)

Business Details

(952) 898-4543

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Burnsville. Visit your local Petco at 14051 Aldrich Ave S for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Burnsville Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
14051 Aldrich Ave S, Burnsville, MN
55337-4439, United States

Hours

Reviews

4.0
761 reviews
5 stars
400
4 stars
165
3 stars
70
2 stars
33
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive, particularly mentioning a cashier named Julie.

Grooming Issues

Several customers reported negative experiences with grooming services, including mishandling of pets and unsatisfactory results.

Animal Care Concerns

Multiple reviews expressed serious concerns about the care and conditions of animals in the store, including reports of sick or dead animals.

Staff Availability

Customers frequently noted that the store appeared understaffed, leading to long wait times and difficulty in receiving assistance.

Store Cleanliness

There were complaints about the cleanliness of the store, particularly in relation to the condition of the bathrooms and animal enclosures.
  • ML
    Matt Leaman
    Feb 24, 2026
    5.0
    My dogs and I always love this Petco!
  • JR
    Jovan Reese
    Feb 24, 2026
    5.0
    Great customer service, friendly workers
  • KK
    Kim
    Feb 23, 2026
    1.0
    Called add left a message with grooming. No call back after 4 hours. Website states walkin nail services welcome (no option to book online for nails only) I went in, only to find a CLOSED UNTIL FEBRUARY 26TH sign on door. In this day and age of technology - why not advise this on their outgoing voice mail message or even online? Poor management??? Waste of my gas and time.
  • SP
    Seral Inalyn Powers
    Feb 14, 2026
    1.0
    I looked and there's several other reviews on here about Julie... Which isn't surprising after my interaction. I think she's got some anger issues. She asked for my phone number at check out, I struggle to remember which phone number our family account is under. I gave her a phone number and she asked for my first name, which made me realize I hadn't remebered it right. So I just said "That's okay." She continued to pressure me about the name, and I mumbled a bit "I just don't remember the right number." Then she snapped, no more smile "FINE." Really rudely, grabbed a paper from beside the register to smack on the counter and add a tally mark to it then threw the pen and paper back next to the register. I was shocked at this 50+ year old woman throwing a tantrum over me not wanting to give a name. Next she snapped "you'll just HAVE to keep that receipt If you want a refund." Which shocked me... It's just one bag of treats. A small one too. "I won't need a refund." I responded quietly. The whole interaction was snappy after that first FINE. I don't know why it would be such a big deal. I'm pretty sure you dont NEED an account at these stores. Also that it should be framed as a question 'do you have an account? What's the number? You don't have one, so do you want one?' Julie I think you're in the wrong line of work if someone saying no to you causes you to have a tantrum. Especially someone being soft spoken, polite, and confused. I hope her day gets better...
  • KI
    Kelilah Yahmeira Israel
    Jan 26, 2026
    5.0
    Star was really helpful and explained a lot of why to expect for first timers. They were also really kind to ours pets.

Frequently Asked Questions About Petco

Does the Petco Burnsville location have a vet hospital?

No, Petco Burnsville does not have a full-service vet hospital.

Does Petco Burnsville offer vaccinations?

Yes, Petco Burnsville provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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