Banfield Pet Hospital

Reviews

• SH

  sue hanson

  Apr 22, 2026
  5.0
  Burnsville Banfield is amazing as it has been for the last 25 years that I’ve been using them. As always compassionate and amazing care. They treat us like family and have given exceptional care. We have always depended on them and they are there for all our needs. We have a pup with IBD and he is at times in need of seeing his doctor and they have been so caring in helping us manage his needs. Thank you to everyone!!!!
• AW

  anissa wilson

  Apr 22, 2026
  5.0
  It was great
• KK

  Kristina

  Mar 23, 2026
  1.0
  DO NOT GO HERE AND DO NOT SIGN UP FOR THE WELNESS PLAN! WASTE OF TIME AND MONEY. I called on Saturday morning after my dog ate something with chocolate and Raisin paste in it. I was told I could either contact an online vet for poison control and pay OUT OF POCKET, or I could take him to an emergency vet to induce vomiting. Now I PAY for the wellness plan that they persuaded me to get which includes office visits. When I asked about this, I was told it was more of a preventative plan and that the vets on staff would not induce vomiting. (So now I am questioning if they will treat something like kennel cough or an ear infection because how do you " prevent" that?) I questioned this because why would you offer a wellness plan and then tell pet owners they need to go elsewhere for help?? (granted somethings truly do require emergency help but I think in this case they could have helped me and I later found out they could have). I ended up calling the emergency vet office in Apple Valley and they were kind enough to triage me over the phone FOR FREE. After I was told okay to monitor at home for 2 days Banfield called me back and told me that since it was a food related incident the vet on staff is willing to induce vomiting. I called the office back and told them I was told okay to monitor but inquired about the pricing to induce vomiting because if it was affordable that would be the route I'd like to take. AND GUESS WHAT, THEY DIDNT CALL ME BACK AT ALL. I have never been so disappointed with care.
• MS

  Michelle Serie

  Nov 26, 2025
  5.0
  The staff are very friendly and are great with my dog Hazel!
• AG

  Alma Guzmán

  Nov 19, 2025
  5.0
  We are more than grateful to the amazing Banfield Burnsville team. We moved back to our country, and for a month it was a challenge navigating the paperwork so our Boomer could travel with us. Then the government shutdown delayed everything even more, but this efficient team was behind all our efforts to bring Boomer home. They helped us with all the required procedures, even remotely, since we were able to travel as planned. Dr. Nancy is the best, Without their help, none of this would have been possible. Now our family is complete, and Boomer is with us. Thank you so much!!!

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