Business Details
About
Animal Hospital
Brainerd Animal Hospital provides veterinary services to the Brainerd, MN area.
Details
- RestroomAvailable
Location
Hours
Reviews
4.6
216 reviews
5 stars
179
4 stars
14
3 stars
5
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Staff Care
The staff is consistently described as friendly, caring, and knowledgeable, making both pets and owners feel welcome.
Professionalism
Many reviews highlight the professionalism and expertise of the veterinarians, particularly Dr. Dutton, who is praised for thorough examinations and clear communication.
Compassionate Services
Customers appreciate the compassionate care provided during difficult times, such as end-of-life services for pets.
Emergency Response
There are mixed reviews regarding emergency services, with some customers expressing frustration over being unable to get timely appointments during emergencies.
Communication
While many reviews commend the staff for their communication, a few customers reported issues with follow-up and responsiveness.
- CDCassandra DuttonOct 27, 20255.0The clinic staff is very friendly and welcoming. The doctor was professional and knowledgeable. My dog was in need of OFA certification and all was taken care of with ease. They did a great job with my dog.
- ABAndrew BirchOct 21, 20255.0Very empathetic care for end of life services for my little pooch.
- DADarla AndersonOct 17, 20255.0You guys truly love animals. We can feel that when we come in there. Thank you so much for being a part of our community.
- TGTwitch GixxerOct 8, 20251.0Burned my cat due to a malfunctioning heating pad during surgery. The biggest issue is they didn't tell me it happened even though I called to ask why my cat was licking her stomach so obsessively after a dental procedure and to see if there was anything that could be done about it. Brought the cat in the following week as she had licked all of her hair off in four large areas on her stomach and it looked infected. I was then told that they burned her and that I would have to purchase treatment cream from them to apply to the burns. We won't be back as they should have called all of the owners of the animals who had been exposed to the malfunctioning equipment as soon as they knew about it to rectify the situation, and at least offer to pay for the medicine to fix their mistake.
- TDTrent DanielOct 7, 20255.0We've been spinning our wheels since our main vet we were going to for over 10 years died last year. So far, it's been a positive experience to come to Brainerd Animal Hospital. I like both Dr. Dutton and Dr. Melzer. I feel that they can provide the care that my cats need. Christy is very helpful as well. The staff are great as well, including George.
Frequently Asked Questions About Brainerd Animal Hospital
What are the main veterinary services offered at Brainerd Animal Hospital?
Brainerd Animal Hospital offers orthopedic surgery, diagnostic work ups, preventative healthcare, spaying or neutering, yearly vaccinations, soft tissue surgery, anal sac expression, ear cleaning, routine surgery, microchipping, emergency services, and nail trimming.
What are the operating hours of Brainerd Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 5:00 PM, and on Wednesday until 8:00 PM. It is closed on Saturdays and Sundays.
How can I contact Brainerd Animal Hospital?
You can call them at +1 218-829-5118 or email brainerdanimalhospital@gmail.com.
Does Brainerd Animal Hospital accept multiple payment methods?
Yes, they accept Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is Brainerd Animal Hospital affiliated with any professional veterinary associations?
Yes, the hospital is associated with the Minnesota Veterinary Medical Association (MVMA) and the American Veterinary Medical Association (AVMA).
What brands and products are used or recommended by Brainerd Animal Hospital?
They work with brands such as Hills Prescription Diets, Zoetis, Elanco, Boehringer Ingelheim, and Idexx.
Are there any nearby pet care services close to Brainerd Animal Hospital?
Yes, nearby pet care services include Red Oaks Pet Inn and Red Oaks Pet Inn LLC, which offer pet grooming, sitting, boarding, and retail services.
What nearby locations could customers visit before or after their appointment at Brainerd Animal Hospital?
Customers might enjoy visiting Pit Happens Catering for barbecue dining or checking out Up North park for recreational activities near the hospital.
Are there any nearby medical or retirement facilities near Brainerd Animal Hospital to be aware of?
Yes, Clark Lake Homes, Carefree Living Brainerd, Almost Home, and Silver Maple Residence are nearby retirement and assisted living facilities.
Is Brainerd Animal Hospital accessible for English speakers and do they have restroom facilities?
Yes, the hospital welcomes English speakers and has restroom facilities available for clients.