Business Details
About
Animal Hospital
Brainerd Animal Hospital provides veterinary services to the Brainerd, MN area.
Details
- RestroomAvailable
Location
Hours
Reviews
4.6
220 reviews
5 stars
181
4 stars
15
3 stars
5
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the compassionate and knowledgeable staff, highlighting their ability to provide excellent care for pets.
Communication Issues
Several reviews mentioned poor communication regarding treatment plans and post-operative care, leading to dissatisfaction.
Emergency Services
There were complaints about the clinic's inability to accommodate emergency situations, with some customers feeling their pets were not prioritized.
Staff Friendliness
The staff received positive feedback for being friendly and welcoming, creating a comfortable environment for both pets and their owners.
Pricing Concerns
While some customers found the prices reasonable, others expressed concerns about the cost of services.
- JPJennifer P_in_MNDec 12, 20254.0The quality of care of my pet is often good. It's the cost of care that is always a concern.
- CFCasey FensandDec 7, 20251.0A truly awful experience. What I communicated to the vet for the surgery was not what was done, and then they claimed that the vet 'misheard me'. That sounded very disingenuous to me. Even the vet's assistant apologized to me separately - it was so obvious. My cat is now left in pain with difficulty chewing because the surgery did not take care of the whole issue, so I'm now having to arrange for a second surgery elsewhere. If they were not able or willing to do what an owner understands is being done, they need to say so. Also my cat was left lethargic and staggering for days, and they didn't warn me before taking her home that this would be so. But when I finally got ahold of them they say this is normal as anesthetic wears off? Maybe they should warn owners so they can take more steps to protect them from falling for a longer period of time. I've never seen stumbling to that length of time with any other pet under anesthesia in over 30 years, so my take is that this is normal for their clinic. I don't want my pets to ever go through their doors again. I think my pets are safer going literally any where else. If a vet is not willing or able to communicate more clearly than what they did or respect the owners as the furbabies #1 advocate, then they don't need to be in this business.
- CHCarrie HansonNov 29, 20255.0Love these guys! I can get the girls in for an appointment quickly. They are compassionate and reasonably priced.
- CDCassandra DuttonOct 27, 20255.0The clinic staff is very friendly and welcoming. The doctor was professional and knowledgeable. My dog was in need of OFA certification and all was taken care of with ease. They did a great job with my dog.
- ABAndrew BirchOct 21, 20255.0Very empathetic care for end of life services for my little pooch.
Frequently Asked Questions About Brainerd Animal Hospital
What are the main veterinary services offered at Brainerd Animal Hospital?
Brainerd Animal Hospital offers orthopedic surgery, diagnostic work ups, preventative healthcare, spaying or neutering, yearly vaccinations, soft tissue surgery, anal sac expression, ear cleaning, routine surgery, microchipping, emergency services, and nail trimming.
What are the operating hours of Brainerd Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 5:00 PM, and on Wednesday until 8:00 PM. It is closed on Saturdays and Sundays.
How can I contact Brainerd Animal Hospital?
You can call them at +1 218-829-5118 or email brainerdanimalhospital@gmail.com.
Does Brainerd Animal Hospital accept multiple payment methods?
Yes, they accept Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is Brainerd Animal Hospital affiliated with any professional veterinary associations?
Yes, the hospital is associated with the Minnesota Veterinary Medical Association (MVMA) and the American Veterinary Medical Association (AVMA).
What brands and products are used or recommended by Brainerd Animal Hospital?
They work with brands such as Hills Prescription Diets, Zoetis, Elanco, Boehringer Ingelheim, and Idexx.
Are there any nearby pet care services close to Brainerd Animal Hospital?
Yes, nearby pet care services include Red Oaks Pet Inn and Red Oaks Pet Inn LLC, which offer pet grooming, sitting, boarding, and retail services.
What nearby locations could customers visit before or after their appointment at Brainerd Animal Hospital?
Customers might enjoy visiting Pit Happens Catering for barbecue dining or checking out Up North park for recreational activities near the hospital.
Are there any nearby medical or retirement facilities near Brainerd Animal Hospital to be aware of?
Yes, Clark Lake Homes, Carefree Living Brainerd, Almost Home, and Silver Maple Residence are nearby retirement and assisted living facilities.
Is Brainerd Animal Hospital accessible for English speakers and do they have restroom facilities?
Yes, the hospital welcomes English speakers and has restroom facilities available for clients.