Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Apple Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
193 reviews
5 stars
110
4 stars
26
3 stars
8
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their genuine care and compassion towards pets, highlighting positive interactions with both the veterinary team and support staff.
Service Issues
Numerous reviews mentioned significant issues with appointment scheduling, including cancellations, lack of communication, and understaffing, leading to frustration among clients.
Cost Concerns
Several customers expressed dissatisfaction with the pricing structure, describing the wellness plan as a scam and reporting unexpected charges during visits.
Mixed Experiences
While some clients had positive experiences and recommended the clinic, others reported traumatic incidents and poor service, indicating a lack of consistency in care.
Communication Problems
Many reviews noted poor communication from the front desk and staff, including issues with follow-up calls and clarity regarding treatment plans.
- TSTyler SchmidtOct 11, 20251.0Drove over an hour after making an appointment. Arrived to a sign that said closed unexpectedly. Don't bother coming here. Seems like they dont have enough people/anyone that actually knows what they are doing.
- JBJoshua BrownSep 15, 20255.0⭐️⭐️⭐️⭐️⭐️ The Apple Valley Banfield saved my dog’s life! We brought in our middle-aged rescue mix for a routine nail trim and anal gland expression. During the procedure, the vet tech noticed something unusual and immediately brought it to the attention of the veterinarian. They recommended a biopsy, and Banfield went above and beyond to help us move up our renewal so the biopsy could be done at the same time as his dental cleaning while under anesthesia. That decision made all the difference. The biopsy revealed an aggressive form of colon cancer — but because it was caught so early, our dog was able to have surgery and complete chemo treatments through a specialist vet. Banfield has continued to be an incredible partner, coordinating closely with the oncology team and providing regular checkups to support his recovery. He just finished his last round of chemo, and we’re now moving into the monitoring stage. I will always be grateful to the Apple Valley Banfield team for their attentiveness, quick action, and genuine care. Without them, we would never have caught this in time.
- NSNatasha SiskoSep 10, 20251.0Unfortunately, I can not recommend Banfield. It may appear their plan will offer cost savings but I assure you it does not in the long run. In my experience, when my dog had something wrong the vet staff had no recommendations except take them to a specialist. It was frustrating and costly. Do yourself a favor, find a vet that has in house diagnostics and is willing to give you actual advice like a veterinary doctor is trained to do.
- ESElizabeth ScipioniAug 4, 20251.01 star. Would have rather given -1. They do not care about you or your pet. Absolutely no bedside manner. Very scammy and overpriced. Trust me when I say you can find better and more affordable care anywhere else. They left me in the office crying 8 mo pregnant thinking my cat was dying. She wasn’t but all they wanted to do was charge me $400 for any more “advice.” Despicable.
- DADominic AlmedinaJul 13, 20255.0The staff is fantastic, they’re great with my dog and genuinely care about the animals well being
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Apple Valley offer?
Banfield Pet Hospital in Apple Valley offers preventive care, nutrition advice, parasite control, vaccinations, dental services, spay/neuter procedures, end of life care, microchipping, and DNA testing for pets.
What are the operating hours for Banfield Pet Hospital in Apple Valley?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I receive veterinary care online at Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It's a preventive care plan that includes annual exams, vaccines, early diagnostics, nutrition consultations, dental care, and more. It automatically renews yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital Apple Valley?
You can schedule an appointment through Banfield’s website or mobile app, with options for in-room, drop-off, or virtual visits for clients with Optimum Wellness Plans.
Is Banfield Pet Hospital Apple Valley wheelchair accessible?
Yes, the hospital has wheelchair accessible restrooms and facilities.
What nearby dining options are available around Banfield Pet Hospital Apple Valley?
Nearby dining options include Super World Buffet for Chinese and sushi cuisine, Nautical Bowls for healthy smoothies, Red's Savoy Pizza for Italian food, and Erbert & Gerbert's sandwich shop.
Are there fitness or wellness centers near Banfield Pet Hospital Apple Valley?
Yes, 9Round Fitness, a boxing gym, and The Joint Chiropractic offering chiropractic and massage services are nearby for fitness and wellness needs.
Can I combine my visit to Banfield Pet Hospital with other nearby services in Apple Valley?
Absolutely, you can visit nearby places such as Apple Valley Modern Dentistry for dental care, or stop by GNC Live Well for health supplements during your visit to Banfield Pet Hospital.