Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodhaven provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
195 reviews
5 stars
127
4 stars
23
3 stars
10
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, caring, and professional, although some reported mixed experiences with individual staff members.
Appointment Issues
Numerous reviews highlighted problems with scheduling and appointment management, including long wait times and cancellations.
Care Plan Concerns
Several customers expressed dissatisfaction with the care plan, feeling it did not provide adequate access to care when needed.
Mixed Experiences
While some customers had positive experiences with the care provided, others reported serious concerns about misdiagnoses and lack of compassion.
Communication Problems
Customers frequently mentioned issues with communication, including unclear information about services and lack of follow-up.
- SLSusan LudlumDec 19, 20251.0They are great as long as you don't need care beyond a vaccine, or teeth cleaning. This is where they make there money and they prioritize these services over general care. If my dog was hurt, it would take up to two weeks to get an appointment. Why would I have two vets? That is honestly what is needed which nullifies the "savings" being on a care plan. It is a complete scam.
- CRCheryl ReganOct 9, 20255.0Took my 5 yr old labrador for a general visit and needed him to get caught up with his vaccines. They are always very nice and helpful and affordable.
- TKTeresa KemperOct 2, 20255.0They are really good with the animals. And the staff there is so nice and professional.
- BSBrian StewartSep 25, 20252.0We pay quite a bit every month for their "care plan", which includes vet visits, but if something is going on with your pet, you cant bring them in unless you schedule an appointment for a week out or so. If I would have known this I would not have enrolled in the care plan at all, not to mention that it's pretty hard to cancel the plan once you sign up, even if your pet passes away. Its frustrating knowing that you pay a lot of money every month for a plan and you cant bring your hurt pet in on your day off and be seen.
- LLlupinsKIJOANN lupinsKIJOANNSep 24, 20255.0Excellent service &’atmosphere.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Woodhaven?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What types of veterinary services are provided at Banfield Pet Hospital?
Banfield offers general veterinary services including routine vaccinations, dental care, surgical care, microchipping, parasite control, nutrition counseling, and more.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, dental care, and diagnostics. It is not insurance but offers discounts on treatments and automatically renews each year unless paid in full.
Can I get veterinary care remotely through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can get 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or app, including options for in-room, drop-off, and virtual visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital located near any pet retail or service stores?
Yes, PetSmart, which offers pet grooming, training, and retail services, is nearby. You can conveniently shop for pet supplies or grooming services before or after your veterinary visit.
Are there any fitness or recreational centers near Banfield Pet Hospital in Woodhaven?
Yes, 9Round Kickboxing Fitness and Dance Nation, a dance school and amusement facility, are located nearby, offering opportunities for exercise and entertainment.
What nearby food options are available around Banfield Pet Hospital?
Near Banfield Pet Hospital, you can find dining options like Wing Zone (chicken wings), Five Guys (burgers), and Subway (sandwiches), convenient for grabbing a meal before or after your pet's appointment.
Does Banfield Pet Hospital require appointments and is it LGBTQ+ friendly?
Yes, appointments are required to visit Banfield Pet Hospital, and they welcome LGBTQ+ clients, promoting inclusiveness and respectful care for all pet owners.