The staff is frequently praised for being friendly, helpful, and knowledgeable, often going above and beyond to assist customers.
Product Selection
Customers appreciate the wide variety of pet supplies available, including healthy food options and unique products.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, noting that certain items can be significantly more expensive compared to other stores.
Store Environment
The store is described as clean, well-stocked, and welcoming, contributing to a positive shopping experience.
RZ
Ryan Zimmerman
Feb 24, 2026
5.0
Easily my favorite pet store, it feels like family walking in, very generous folks who don't seem driven by profit and a knowledgeable staff. 1 guy, went through ingredients on food bags with me for nearly 20 minutes.
KC
Kim Carson
Feb 23, 2026
5.0
Customer service as a whole is almost non-existent. Not at the Premier Pet Supply Westland location. Kimmie goes above and beyond to serve the customer. She helps me find the deals for my cat food and wild bird and critter supplies so I can save money. Something is always on sale and she helps me track it all. I appreciate that and it is why I continue to shop here. They are well stocked too! I also prefer shopping at a local business so I can keep my dollars floating around locally instead of sending them out of the state or country. If you haven't visited, give it a try. I think you'll enjoy the shopping experience and prices.
HS
Heather Space
Feb 21, 2026
5.0
I visit this store often and it is always well stocked, bright and clean. The staff is always friendly and helpful. Highly recommend!
MR
Malisa Rages
Feb 21, 2026
5.0
Absolute best pet store around! They are so helpful with finding the right products for your animal friends and the return policy is amazing as well as they will take open product back, refund your money and donate the product to a local shelter. Thank you Premier Pet Supply!
JC
Julie Clymer
Jan 28, 2026
3.0
So I went to this place once with my youngest pup and was pretty surprised that I paid $15 for a wash and all of their shampoo and conditioner bottles were full of water. I thought maybe it was just a time where they were running out and did a quick fix. Unfortunately I was wrong. I took both of my boys to the wash today and I ended up purchasing shampoo and conditioner that is specific for their skin … when checking out the guy stated that they have shampoo and conditioner in the bath area (I guess to suggest I didn’t need to buy any) well I told him I was purchasing these for a specific reason but thanked him for the info. I was incredibly disappointed today when I went in there and saw the same bottles filled with water but marked as shampoo and conditioner. If you’re paying for for the full was experience then you should definitely get the products you are paying for. I will continue to go here with the products I purchased simply for the fact that it is so close to my house and that they do have two separate rooms for washing with doors that close.
Frequently Asked Questions About Premier Pet Supply
What are the operating hours of Premier Pet Supply?
Premier Pet Supply is open Monday through Saturday from 8:30 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. It is closed on November 27, 2025, for the holiday.
Does Premier Pet Supply offer delivery services?
Yes, Premier Pet Supply offers local delivery, including same-day delivery.
Can customers pick up their orders at Premier Pet Supply?
Yes, you can choose in-store pickup or curbside pickup for your orders at Premier Pet Supply.
Which payment methods are accepted at Premier Pet Supply?
Premier Pet Supply accepts American Express, Discover, MasterCard, and Visa credit cards. They also support debit card and mobile NFC payments.
What types of services does Premier Pet Supply provide?
Premier Pet Supply offers services such as local delivery, master custom service, nutritional counseling, and a self-service dog wash.
Which pet product brands are available at Premier Pet Supply?
They carry a wide variety of pet brands including ACANA, Hill's Science Diet, Orijen, Royal Canin, Wellness, Nutro, Merrick, and many more to suit various pet needs.
Is Premier Pet Supply a family-owned business?
Yes, Premier Pet Supply has been family owned and operated since 1992.
Where is Premier Pet Supply located?
Premier Pet Supply is located at 128 S Merriman Rd, Westland, MI 48186, United States.
What nearby grocery stores can customers visit before or after shopping at Premier Pet Supply?
Customers can visit Kroger or Citizens Supermarket Branch nearby for groceries, making it convenient to pick up pet supplies and groceries in one trip.
Are there nearby dining options near Premier Pet Supply?
Yes, nearby dining options include Bamboo Garden for Chinese and sushi, Little Caesars Pizza for quick pizza, Burger King for fast food, and Great Wall restaurant.
Which nearby services can help customers with personal care or grooming when visiting Premier Pet Supply?
Customers can visit Golden Nails and Spa, Great Clips hair salon, and Golden nails nail salon nearby for beauty and grooming services.
Brand Certified Facts from Premier Pet Supply
Premier Pet Supply partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: