Premier Pet Supply

4.7
226 reviews

About

Pet supply store
Voted Best Pet Supply Store in Metro Detroit with 13 convenient locations! Family Owned & Operated since 1992!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Premier Pet Supply
6399 Orchard Lake Rd, West Bloomfield Township, MI
48322, United States

Hours

Reviews

4.7
226 reviews
5 stars
192
4 stars
21
3 stars
6
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.

Store Cleanliness

Customers frequently mention the store's cleanliness and organization, contributing to a pleasant shopping experience.

Product Selection

The store offers a wide variety of pet supplies, including hard-to-find items, which customers appreciate.

Pricing Concerns

Some customers feel that prices are higher compared to other stores, though many still support the local business.

Positive Atmosphere

The overall atmosphere is described as welcoming and friendly, making it a favorite among pet owners.
  • JE
    James Ellmers
    Nov 28, 2025
    5.0
    Great store, friendly staff
  • LH
    Lindsay Hamilton
    Aug 19, 2025
    5.0
    I was at the West Bloomfield location, to get my pitty's nails trimmed and while I was waiting I realized his harness didn't look right (first time using it). One of the employees (Taylor) happened to walk by so, I asked her opinion and she agreed. She then sat down on the floor and together we figured out the correct way to put it on. The great customer service & amazing staff like her, are the reason Premier Pet is the only pet store I'll go to. Thanks again to Taylor...not all heros wear capes 😉
  • MW
    Mateo W
    Jun 23, 2023
    2.0
    My daughter was employed at this store from 2021-2022, so this review addresses the owner Jeff’s bizarre interpersonal and administrative behavior rather than the quality of the store’s products and services. Jeff would launch frequent tirades at his employees, who were generally high school kids, for very silly things such as using too many latex gloves cleaning out the animal’s cages, or failing to ring up customer discounts properly. He used angry phrases, in person and text, such as “sick and tired of telling you”, threatened to dock paychecks and refused to purchase necessary equipment for employees to do their jobs. Thus, his anger management and failure to retain employees were, and I imagine still are, constant issues. My daughter enjoyed working there, except for her dealings with Jeff. When he made the decision to let my daughter go, without explanation, he outsourced the task to his manager to relay the news. Couldn’t even bring himself to explain why in person. Again, the store is nice, with quality products and smiling faces when you enter
but needless to say I would not recommend your children work here. The guy simply has issues.
  • SR
    Sandra Richmond
    Dec 21, 2022
    5.0
    Very convenient pet store in the Westbloomfield area. Prices good . Product selection good. Staff helpful. Yes will be back.

Frequently Asked Questions About Premier Pet Supply

What types of pickup and delivery services does Premier Pet Supply offer?

Premier Pet Supply offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Where is Premier Pet Supply located?

Premier Pet Supply is located at 6399 Orchard Lake Rd, West Bloomfield Township, MI 48322, USA.