Business Details
About
Pet supply store
Voted Best Pet Supply Store in Metro Detroit with 13 convenient locations! Family Owned & Operated since 1992!
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Curbside pickupAvailable
Location
Premier Pet Supply
6399 Orchard Lake Rd, West Bloomfield Township, MI
48322, United States
Hours
Reviews
4.7
226 reviews
5 stars
192
4 stars
21
3 stars
6
2 stars3
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Store Cleanliness
Customers frequently mention the store's cleanliness and organization, contributing to a pleasant shopping experience.
Product Selection
The store offers a wide variety of pet supplies, including hard-to-find items, which customers appreciate.
Pricing Concerns
Some customers feel that prices are higher compared to other stores, though many still support the local business.
Positive Atmosphere
The overall atmosphere is described as welcoming and friendly, making it a favorite among pet owners.
- JEJames EllmersNov 28, 20255.0Great store, friendly staff
- LHLindsay HamiltonAug 19, 20255.0I was at the West Bloomfield location, to get my pitty's nails trimmed and while I was waiting I realized his harness didn't look right (first time using it). One of the employees (Taylor) happened to walk by so, I asked her opinion and she agreed. She then sat down on the floor and together we figured out the correct way to put it on. The great customer service & amazing staff like her, are the reason Premier Pet is the only pet store I'll go to. Thanks again to Taylor...not all heros wear capes đ
- MWMateo WJun 23, 20232.0My daughter was employed at this store from 2021-2022, so this review addresses the owner Jeffâs bizarre interpersonal and administrative behavior rather than the quality of the storeâs products and services. Jeff would launch frequent tirades at his employees, who were generally high school kids, for very silly things such as using too many latex gloves cleaning out the animalâs cages, or failing to ring up customer discounts properly. He used angry phrases, in person and text, such as âsick and tired of telling youâ, threatened to dock paychecks and refused to purchase necessary equipment for employees to do their jobs. Thus, his anger management and failure to retain employees were, and I imagine still are, constant issues. My daughter enjoyed working there, except for her dealings with Jeff. When he made the decision to let my daughter go, without explanation, he outsourced the task to his manager to relay the news. Couldnât even bring himself to explain why in person. Again, the store is nice, with quality products and smiling faces when you enterâŠbut needless to say I would not recommend your children work here. The guy simply has issues.
- SRSandra RichmondDec 21, 20225.0Very convenient pet store in the Westbloomfield area. Prices good . Product selection good. Staff helpful. Yes will be back.
Frequently Asked Questions About Premier Pet Supply
What types of pickup and delivery services does Premier Pet Supply offer?
Premier Pet Supply offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Premier Pet Supply located?
Premier Pet Supply is located at 6399 Orchard Lake Rd, West Bloomfield Township, MI 48322, USA.
What are Premier Pet Supply's regular store hours?
The store is open Monday to Saturday from 8:30 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment options are accepted at Premier Pet Supply?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What services are available at Premier Pet Supply?
Services include local delivery, master custom service, nutritional counseling, and a self-service dog wash.
Is Premier Pet Supply wheelchair accessible?
Yes, Premier Pet Supply has a wheelchair accessible entrance.
What is Premier Pet Supply known for?
Premier Pet Supply was voted Best Pet Supply Store in Metro Detroit and has been family owned and operated since 1992 with 13 convenient locations.
Are there any nearby shopping centers to Premier Pet Supply?
Yes, the Orchard Mall shopping center is nearby, offering additional retail options that customers might explore before or after visiting Premier Pet Supply.
What dining options are near Premier Pet Supply?
Nearby dining includes Vitality Bowls, offering health food options, and Shangri-La Chinese Restaurant for authentic Chinese cuisine, providing convenient meal spots for customers visiting the store.
Are there any recreational or educational facilities near Premier Pet Supply?
Yes, customers can visit Marvin's Marvelous Mechanical Museum for a fun outing or explore West Bloomfield's Best After School Program & Camps, both located nearby.