Petco

4.2
1573 reviews

About

Pet Store
Visit your Walker Pet Store located at 3165 Alpine Ave for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3165 Alpine Ave, Walker, MI
49544, United States

Hours

Reviews

4.2
1,566 reviews
5 stars
867
4 stars
368
3 stars
166
2 stars
52
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported poor service experiences.

Product Availability

Customers noted a good selection of products for various pets, but there were complaints about items being out of stock or discrepancies between online and in-store availability.

Store Condition

Several reviews highlighted cleanliness issues and disorganization within the store, with some customers expressing concern for the welfare of the animals.

Grooming Services

Grooming services received positive feedback for quality and staff attentiveness, though there were isolated complaints about injuries during grooming.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high or inconsistent with online prices.
  • DM
    Dan McKinney
    Nov 11, 2025
    5.0
    The groomers are fantastic.
  • SS
    Stephen Santoski
    Nov 1, 2025
    5.0
    Great people and service!👍👍
  • LL
    Lyndsae
    Oct 21, 2025
    1.0
    This was my first time at a Petco and definitely my last. I stopped in for a dental powder for my cat, which I verified via the website beforehand was carried. I spent nearly 10 minutes searching the cat aisles for the powder, only to find dental treats (all from the same brand in a few different flavors). Meanwhile, the designated dental aisle for dogs had at least one HUNDRED different options for dogs ranging from treats to toys to powders to water additives. I asked an employee where to find the powder for cats. They seemed confused but said any supplements and medications they carried would be in the next aisle over. This aisle again contained numerous options for dogs, but nothing for cats. There was no spot on the shelves where this item is normally carried, so they weren’t out of stock. Petco is an awful place for cat owners. Take your money somewhere else where cat care is seen as equal to dog care.
  • AP
    Alyssa Phillips
    Oct 11, 2025
    5.0
    I go to this location all the time since it has a huge selection for my leopard gecko and gerbils. On friday i went in looking for a 40 gallon tank for my gerbils to give them an upgrade and Nicole helped me out so much! I had a few questions, which she seemed happy to answer, helped me bring the tank up front and out to my car and helped me load it in as well. Overall I never have a bad experience here and the staff are always super helpful and friendly! :)
  • JL
    Jimmy Loner
    Oct 11, 2025
    1.0
    This store is ridiculous, they have a Tortoise in the glass cage in the corner trying to claw his way out. He doesn't have enough room. He just kept in that corner, trying to get out. Thats not good. I told the girl and she just said he's mad because there's not enough room and he's mad because he wants to roam. There were bigger cages he could have been in. Hes quite big to be in that small of a cage. Very upsetting to see him struggling.

Frequently Asked Questions About Petco

Does the Petco Walker location have a vet hospital?

No, Petco Walker does not have a full-service vet hospital.

Does Petco Walker offer vaccinations?

Yes, Petco Walker provides vaccinations.