Customers consistently praised the staff for their extensive knowledge about pet products and their ability to provide helpful recommendations.
Customer Service
The business received high marks for friendly and attentive customer service, with many customers noting the welcoming atmosphere.
Product Variety
Reviewers appreciated the wide selection of pet supplies, including unique items not found in other stores.
Cleanliness
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
Pricing Concerns
Some customers mentioned that prices were higher compared to competitors, but many felt the quality and service justified the cost.
RP
Rob P
Nov 12, 2025
5.0
Staff is very helpful in experienced.We get all of our needs from here.
RS
ruth smith
Oct 19, 2025
5.0
Great place for all pet needs! Friendly place and fantastic variety for pet all pets. Also hosts Pet picture taking with professional photographer with nominal cost.
PW
Peter Ryan Wojcik
Sep 29, 2025
5.0
I only go to either on of these stores for my dogs needs. The people are great and you can tell they care about animals.
JJ
jmramir
Sep 2, 2025
5.0
I came for the OdorBlock litter and it’s been great. Also the catnip I found here was amazing 😸
GB
gary bassin
Sep 1, 2025
5.0
Last week we stopped at this Troy location store to buy some frozen food for our dogs. We asked one of the store associates for assistance. She spent about 20 minutes with us explaining the difference between different types of food. She was very professional and knowledgeable. She helped us to pick the food that was best for our dogs. Her name is Gabby. If I had an option to give her 10 stars, I would. Thank you.
Gary B.
Frequently Asked Questions About Premier Pet Supply
What are the store hours for Premier Pet Supply in Troy, MI?
Premier Pet Supply is open Monday through Saturday from 8:30 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Premier Pet Supply offer delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods does Premier Pet Supply accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is Premier Pet Supply wheelchair accessible?
Yes, Premier Pet Supply has a wheelchair accessible entrance and parking.
What are some of the pet brands available at Premier Pet Supply?
They carry many brands including ACANA, Hill’s Science Diet, Orijen, Royal Canin, Nutro, Blue Buffalo, and many more.
What services does Premier Pet Supply offer to pet owners?
They provide local delivery, master custom service, nutritional counseling, and a self-service dog wash.
Is Premier Pet Supply family owned and operated?
Yes, it has been family owned and operated since 1992 and was voted Best Pet Supply Store in Metro Detroit.
Can you pick up your order curbside at Premier Pet Supply?
Yes, curbside pickup is available along with in-store pickup and various delivery options.
What nearby gyms can I visit before or after shopping at Premier Pet Supply?
Nearby gyms include StretchLab and Planet Fitness, which you might visit for a workout before or after your pet shopping trip.
Are there any restaurants close to Premier Pet Supply where I can grab a meal?
Yes, nearby restaurants include Grape Leaves Restaurant (Mediterranean/Lebanese), Sala Thai IV Restaurant, Detroit Wing Co., Duck Donuts, and Wildflour Bakery & Desserts.
What nearby wellness or spa options are available around Premier Pet Supply?
You can visit New Day Nail & Spa, New Day Nails and Spa, Antoine Salon, Massage Heights Troy, Relax & Renew Massage Clinic, and Troy Acupuncture & Wellness Center near Premier Pet Supply.