Petco

4.2
670 reviews

About

Pet StorePetco
Visit your Troy Pet Store located at 1217 Coolidge Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1217 Coolidge Hwy, Troy, MI
48084-7012, United States

Hours

Reviews

4.2
664 reviews
5 stars
402
4 stars
139
3 stars
50
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude behavior, particularly from grooming staff and management.

Grooming Issues

Several reviews highlighted poor grooming experiences, with complaints about the attitude of groomers and the quality of grooming services.

Product Availability

Customers noted inconsistent stock levels, with some reporting that items were often out of stock or expired.

Knowledgeable Staff

Many customers appreciated the knowledgeable staff who provided helpful advice on pet care and product selection.

Store Cleanliness

The store was generally reported as clean and well-organized, contributing to a positive shopping experience.
  • CE
    Caprell Ellison
    Dec 31, 2025
    1.0
    Bought a tank for my new turtle and got it home and it was missing a bulb
  • MA
    Michael Ansara
    Dec 2, 2025
    5.0
    Keira went out of her way to help us before and after we picked up my 9 year old son’s bearded dragon. She was extremely knowledgeable, and patient. She made great recommendations and helped us make sure we were setup correctly to bring our new pet home. She is an asset to the company and we appreciated her greatly.
  • JC
    Jessica Clore
    Dec 2, 2025
    5.0
    Michelle from the Warren location is the best. She went above and beyond to answer all of my questions, pick out the items I needed and educate me on taking care of a hampster correctly. She really needs a raise or promotion their aren't alot of businesses that have employees so willing to help like her.
  • DL
    D L
    Oct 31, 2025
    5.0
    Pet people who really care about animals. Petco staff go above and beyond to assist pet parents in providing the best for our furry babies.
  • MW
    Michael Walsh
    Oct 25, 2025
    5.0
    The employees are very helpful and friendly. The inventory is packaged neatly, the store is user-friendly.

Frequently Asked Questions About Petco

Does the Petco Troy location have a vet hospital?

No, Petco Troy does not have a full-service vet hospital.

Does Petco Troy offer vaccinations?

Yes, Petco Troy provides vaccinations.